really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
35,950 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mazda MAZDA3 seat belts / air bags problems

seat belts / air bags problem

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2011 Mazda MAZDA3 Owner Comments

problem #7

Jun 302015


  • 28,000 miles


1) after moving the empty passenger seat back a few inches at a red light, passenger airbag deactivation light illuminated on dash and has remained on ever since. At the same time, the airbag light on the instrument cluster began flashing a code 16. There are no visible loose wires or connections under the seat. 2) condensation appearing in driver's side headlight assembly.

- Clarkston, GA, USA

problem #6

May 202016


  • miles
Airbag not inflate at the accident but inflated after 2 nf injuries. Persons hurt by steering wheel.

- Alta Loma, CA, USA

problem #5

Feb 182016


  • 52,000 miles
My 2011 Mazda 3 driver seat has come off track while I was on the highway. I went to slide my seat back and the seat popped off the track, luckily I caught myself. Mazda dealership said they wouldnt cover it. Now, 3 weeks after my warranty ended, my passenger airbag sensor has lit up, on the dash and above the radio. Mazda said it was my sensor under my seat but still had to charge $105 dollar fee to find the problem"?" the airbag sensor came on one morning on my way to work. Nobody was in the car except me.

- Ludlow, MA, USA

problem #4

Feb 102016


  • 70,000 miles


The drivers seat will sometimes come out of its track, and not lock in securely. When the seat is locked, it seems to be ok, but if I should move the seat forward to accommodate for a rear passenger its like the seat will not sit squarely in the track, and it will either sink, or elevate at one corner and slide forwards or backwards. Its dangerous if I were to hit my brakes, the seat would move forward inadvertently causing me to slam on my brakes. Also, there appears to be an air bag indicator light that will flash on my dashboard. This seems occur at random times, the red light will flash indicating some sort of error with the airbag. I'm not sure if its a loose connection, or an actual problem with the air bag. When I alerted the dealer they told me I was out of warranty, and they would not do anything for either of these issues. I mentioned that these were most likely safety issues, not like I wanted free tires or a new water pump or battery or something. Just address what could be a hazardous condition with my vehicle.

- Winter Garden, FL, USA

problem #3

Oct 302015


  • 71,500 miles
Passenger airbag off and it's always on. The icon on the dash is indicating code 16. Nobody is seating on the passenger side.

- Los Angeles, CA, USA

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problem #2

Jan 202014

MAZDA3 4-cyl

  • 30,000 miles
The Mazda 3 hit a large truck broadside, which caused extensive damage to the front end of the car. The Mazda is likely totaled. Though the Mazda 3 is equipped with front, side and overhead airbags, not one airbag deployed in the accident, not even the driver's-side front airbag. Amazingly, no one was injured in the accident.

- Cypress, TX, USA

problem #1

Aug 012011

MAZDA3 4-cyl

  • 150 miles
When a passenger who is 5'2" and weighs 95 pounds sits on the front passenger seat of my 2011 Mazda 3, the airbag light indicates that the passenger-side airbag is not on. I've taken the car to the Mazda dealer several times, but they couldn't fix it. On my other car (a Honda) and on all previous Mazda models I've owned (323 and protege), this same passenger has never had a problem with airbags detecting her presence as we now do with the Mazda 3. is there a national safety regulation that Mazda is violating with passenger airbags that don't deploy when an adult is sitting in the seat" is there a minimum weight and height standard that Mazda's passenger-side airbags should be meeting" I can't imagine that such a standard would not include an adult who is 5'2" and weighs 95 pounds. I've seen a discussion on the internet among owners who have had this same problem: mechanics.stackexchange.com/questions/1673/2011-Mazda3-airbag-disabled-for-light-passenger.

- Brooklyn Park, MN, USA

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