This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle touch screen has aggressive and persistent -??ghost touch-?? during vehicle operation (while in drive), which should not be possible while in drive at all. This causes any setting or feature accessible through the vehicle -??infotainment-?? system to be activated at random leading to distracting, undesired operation. There is no setting within the -??infotainment-?? system that allows you to disable the touch screen, leading to dangerously distracting situations. There is a voluntary extended warranty period provided by Mazda, but I was not notified required by law, nor was the warranty service offered to me when bringing my car to dealership(s) during the warranty period. Mazda is not willing to pay to fix the acknowledged safety defect.
I have replaced at least 10 either headlights, fog lights or park lights on this car. Bought the car new and at least every month to two months I am replacing a bulb.
Headlights are aimed very low and provide zero light above a low vertical cut off point. Took the car to the dealer and they said they aimed the lights higher, but I do not notice a difference. Looked at changing the aim myself, but there is no obvious adjustment mechanism. This is a serious safety issue because it is frequently impossible to see *anything* more than 8, 20, or 70 feet ahead when the grade of the roadway changes in a positive direction, for instance at the bottom of a hill when the roadway begins to transition from level to a positive grade uphill, or as you are traveling downhill, reach the bottom of a hill and the car is pointed downhill but the road ahead is level. This is also a problem when you are on a hill and the grade of the hill changes. The low beam headlights are fine on perfectly level roads, but are a crash waiting to happen anywhere else.
A D V E R T I S E M E N T S
- Arlington, MA, USA