TSB Document:

Affected Component: EQUIPMENT ADAPTIVE/MOBILITY

Summary
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). *While using Mazda Radar Cruise Control (MRCC), the MRCC cancels by itself. NOTE: The customer may misinterpret MRCC cancellation as unintended braking. MRCC cancellation feels the same as the steering wheel cancel button being pressed or the brake pedal being tapped. *When MRCC is not in use, "Safety and Driver Support Systems Temporarily Disabled. Front Radar Obscured." message appears in the instrument cluster / "Remove dirt on the front radar sensor" message appears in the center display and related i-ACTIVSENSE functions stop working. This is caused by the front radar (under specific road conditions) detecting a false error as if the radar sensor is dirty, resulting in cancellation of the MRCC. (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail).

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Date Published
APR 20, 2022
NHTSA TSB #
10210880
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