A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

Steering — Electric Power Assist System

Summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.

Actions

MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Documents (7)

• Recall Quarterly Report #1, 2017-2
• Recall Acknowledgement
• ISSUED Owner Notification Letter(Part 577)
• Manufacturer Notices(to Dealers,etc) - RE: New Recall Campaign DATE: April 26, 2017
• Manufacturer Notices(to Dealers,etc) - RE: Recall Campaign Launch 2017050016 DATE: May 26, 2017
• Recall Quarterly Report #2, 2017-3
• Recall Quarterly Report #3, 2017-4

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