This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Component failure was steering column module. Safety issue was air bag could inadvertently deploy while driving. Recall NHTSA # 17V627 was issued. Vehicle inspected by Stargate Garage, Caliber Collision and Mercedes of Pompano Beach FL. Message displayed was front left malfunction and red warning light for SRS system. Warning message and red light appeared 18 months after dealer supposedly repaired this recalled item. Vehicle was returned to dealer to make proper repair on this recalled item and they refused to replace it. Steering column module was replace by Stargate Garage and the message left front malfunction and red light warning SRS no longer appears on instrument panel. Stargate Garage was paid $685 to make this repair which should have been the dealer's responsibility. Therefor I am requesting that the dealer reimburse me my out of pocket expense of $685 since it was there responsibility to make this repair under the recall that was issued. I was unable to upload my documentation so I will also be sending this information in the mail.
My sister was driving across town and came across some uneven payment near a construction zone. She hit a small-medium sized pothole and it somehow triggered both the front and rear passenger airbags to deploy. There was no damage significant impact when it happened and no damage to the exterior of the car (tire, wheel, fender). It happened today (Saturday) so it was taken to a local independent repair facility. Will know more Monday. Parts available for inspection upon request, of course.
Right air bag malfunction error and check engine light for crank case. This is a very common problem that Mercedes explained to me and also told me to check back for recalls because their vni system will probably show one
Takata recall. The contact owns a 2014 Mercedes-Benz glk350 N/a. the contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was not yet available. The contact called the Mercedes-Benz of chandler located at 7450 w. orchid ln, chandler, AZ 85226, (480) 470-8687, and it was confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Mercedes-Benz Cla250. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. The contact called Mercedes-Benz of monterey (498 fremont St, monterey, ca 93940, 831-264-9888) and the dealer was made aware of the issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware if the issue. The contact had not experience a failure. VIN tool confirms parts not available.
Air bags: Frontal- sounds like the airbag lock spring is broken for no reason. I can hear the click when I turn. The digital dash reads "front left malfunction" and won'Y go away no matter what I push. It also has an electrical system: Starter assembly issue- the engine or transmission won't turn over a lot due to it. My car only had 40K miles.
See uploaded document protected auto issues for full story. Hennessy Buick, Mazda, GMC sold me a car 8/18/2017 unknowingly I discovered on 2/5/2019 that it had an illegal can blocker/switch (manipulates computer systems in car and tampers true mileage on car) installed in ignition switch. After obtaining emissions test 12/26/2018, several car failures began to happen while stationary at testing center. While in motion that day, several lights began to stop working. In January 2019, while driving the power steering failed causing me to be unsafe as I could not brake, gas or turn wheel. The block affected all items above, excluding wheels & visibility, but due to limitations I was only able to select 3
On Mar 6 2017 my airbag light came on, I called fletcher jones on elston in Chicago, and let them no my light was on, they told me it was a charge for this. I told them anytime theres a problem with airbag I shouldnt be responsible for that, they argued me down and made me pay almost $800 now I get a letter saying its a recall on the airbags, I call and talk to sandy in customer service and she tells me im exactly right they shouldnt charged me. She told me when I receive my recall letter I should be able to get a refund. So now I talked to dan hoffman and he tells me she shouldnt of told me that because there fixing a different part. But it shouldnt matter anytime your airbag is not working thats on the manufacturer not me. So they refuse to give me my money back.
A D V E R T I S E M E N T S
- Coral Springs, FL, USA