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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Mercedes-Benz CLA250 seat belts / air bags problems

seat belts / air bags problem

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2014 Mercedes-Benz CLA250 Owner Comments

problem #1

Dec 042020

CLA250

  • miles

A D V E R T I S E M E N T S

My son had to be cut out of the seat back because it was too tight and wrapped around him. The seatbelt strap was locked and would not extend out at all to loosen for extra length on the strap. The seatbelt strap was so tight my sons stomach was was cinched to the point where he couldn't breath. I'm not sure why the suspension on the strap was locked every other seatbelt had extended strap. This was a scary experience and could have severely hurt my son. This is unacceptable for the price I paid for this vehicle and not to mention my child's safety. I didn't take any pictures of the strap around my sons stomach because he was in pain and was frantically trying to get it loose and cut. I have pictures of where I had to cut the seatbelt. I also have a defect with my electrical which I causing my battery to die. The car will stay on completely without the key in the ignition or started. I have video of that as well. This is completely ridiculous for a luxury vehicle. My main concern is the safety of my passengers andy son simply unbuckling a seatbelt and getting strapped in because the suspension of the strap would not loosen and was locked is unacceptable. I tried everything to putting the car in drive pressing the brake to see it the strap would unlock and nothing worked. My son was in pain because of this defect O had to cut the seat belt strap off frantically. This is not okay!

- Houston, TX, USA

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