This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back up camera stop working. Putting gear on reverse does not prompt the camera screen. Called Dealer if there is a recall. No recall for this issue and not covered. Read online article that 2018 CLA 250 are effected by this software error(issue). Want to get it fixed because this is a safety issue.
The contact owns a 2018 Mercedes-Benz Cla250. The contact received notification of NHTSA campaign number: 21V058000 (communication, electrical system) however, the part to do the recall repair was unavailable. The contact called Mercedes-Benz of atlanta northeast (1705 boggs rd nw, duluth, ga 30096, (770) 279-3600) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was driving on the access road getting ready to merge onto the highway. I proceeded onto the highway and made it into the middle lane going around 60 mph but shortly after my car threw itself into neutral and the dash lit up with three lines of words: The first line said 'service required', the second line said 'do not shift gears' and the last line said 'contact dealer'. I was able to pull my car over to the far left hand side of traffic. I turned off my car and turned it back on and it started with no issues. Since this incident though, I have had other electrical issues that have followed.
- Fort Worth, TX, USA
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- Glendale Hts, IL, USA