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Command Audio Forgets Preset Stations

2017 Mercedes-Benz GLC300

This problem may be covered under warranty. Ask your Mercedes-Benz dealer.

4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
15,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
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2017 Mercedes-Benz GLC300 accessories - interior problems

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2017 Mercedes-Benz GLC300 Owner Comments

problem #1

Jan 012018

GLC300 Premium 3 Turbo 4

  • Automatic transmission
  • 15,000 miles

A D V E R T I S E M E N T S

There are 30 presets on the audio system for AM/FM/Sat stations. At random times the system drops all stations above #10 and reorders those under 10. It possibly is reverting to an earlier day when presets under 10 were set because I recognize these stations. But, new ones, and any presets over #10 totally disappear. The GLC's at the dealer now and they claim (again) that a software update should fix the problem that they've never seen before.

- Ed E., Dallas, TX, US

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