This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Exploding panoramic sunroof: While driving about 40mph on route 35south (middletown, NJ) in 30 degree weather at 7:30pm on 5feb2018 the forward panel of the panoramic sunroof exploded. There were no other cars around me. It was a loud pop explosion. The safety glass looks pushed out and glass started to fly behind the car onto the road. I pulled onto the shoulder and I contacted Mercedes help line for assistance. They told me to take the car to the nearest dealer (my local dealer contemporary motors in little silver, NJ). I did a night drop box drop off. Mercedes is now accessing the roof.
- Fair Haven, NJ, USA
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- Fair Haven, NJ, USA