An engine stall increases the risk of a crash.

Power Train — Automatic Transmission — Control Module — Software

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Actions

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Documents (4)

• Defect Notice 573 Report
• Miscellaneous Document
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc)

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