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Mercedes-Benz Recall : Third Row Headrests May Not Function Properly

2020 Mercedes-Benz GLE450

The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.

Seats — Mid/Rear Assembly

Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.
Actions
MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
Documents (3)

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Date Announced
DEC 06, 2019
Vehicles Affected
1
NHTSA Campaign #
19V867000
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