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4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,049 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mercedes-Benz Metris fuel system problems

fuel system problem

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2016 Mercedes-Benz Metris Owner Comments (Page 1 of 2)

problem #30

May 012024

Metris

  • miles

A D V E R T I S E M E N T S

CHECK ENGINE LIGHT ON, CODE P052E(71) Positive Crankcase Ventilation (PCV) Regulator Valve Performance Malfunction.

- Staten Island, NY, USA

problem #29

Sep 232022

Metris

  • miles
there is couple knocking sound and noises from the engine and vehicle shaking intermittently and lack of power after engine knocking sound. smell gas leaking and dealer did Fuel hose performed inspection found lower fuel hose from tank to high pressure pump leaking causing fuel leaks. replace fuel hose and clamps.

- Rancho Palos Verdes, CA, USA

problem #28

Mar 042022

Metris

  • miles
New heavy fuel odor in cab. I wonder how much fuel I am leaking. Where is the fuel that is being leaked out go" On a hot exaust system" Fuel line was replaced once by MB dealer. I think they used the same defective fuel line to replace the first one. One of the last times the van was in at the dealer they "didn't have time" to check the fuel line complaint. And there is no mention of my request in the service writers document that says I wanted it checked out.

- Timnath, CO, USA

problem #27

Apr 082019

Metris

  • miles

A D V E R T I S E M E N T S

In 2019, the fuel line was recalled for my Mercedes Benz Metris. I had this fixed and it was ok for a while. In 2020, it started smelling like gas again. We moved out of state in 2020 and in 2021 I took it into my local dealership to have them look at it. They replaced the fuel line again. Since then, it has smelled like gas badly. It gives me headaches and I feel unsafe driving it. The dealership told me last time that this would not be covered under the initial recall from 2017 but they fixed it "goodwill." I do not understand how this could NOT be covered since the issue is still not rectified. I absolutely need to get this fixed correctly as the smell is very very bad and I worry that fuel may be leaking into compartments somewhere that could cause a fire. I am concerned for my safety every time I drive it for my business. Mercedes has been unhelpful, I contacted them in 2021 to tell the dealer to fix it, they never followed up with me, I have put two formal complaints in recently: 3/11 and today, 3/17, with no response from Mercedes.

- Medford, OR, USA

problem #26

Dec 212020

Metris

  • miles
Fuel fumes inside cab when idling or very slow moving traffics

- Bonney Lake, WA, USA

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problem #25

Aug 082019

Metris

  • 44,380 miles
Van stalled while backing into street. Threw code P0627. Second time this has happened. First time did not include stalling and code cleared after a couple days. Reporting due to stalling while moving in road.

- Newark, DE, USA

problem #24

May 062019

Metris

  • miles

A D V E R T I S E M E N T S

I had the 2016 fuel line recall repaired in coconut fl by the Mercedes dealer - however I can still smell gas fuel fumes when standing outside the stationary drivers door. It smells just like it did before the recall repair. Please tell me what to do to remedy this important safety issue. This has continued for over a month following the recall repair. It is now June 2019 it scares me to drive it. Please call and tell me what to do. The car is currently located in greeenville, SC - my summer home and is closest to the dealer I purchased it from in charlotte nc. My phone is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Greenville, SC, USA

problem #23

Nov 232018

Metris

  • miles
Strong gas smell inside vehicle and gas leaks out on ground. Risk of fire it seems to happen most when warming it up or after parking it.

- Myerstown, PA, USA

problem #22

May 102018

Metris

  • 30,000 miles
There is a mild to strong odor of raw gasoline when I start the car in the morning. It seams stronger when the temperature is cold. I have done a cursory search and have found this complaint from other Metris owners as well as other mb models

- Fullerton, CA, USA

problem #21

Nov 012018

Metris

  • 48,571 miles
Raw fuel smell, leaking

- Madbury, NH, USA

problem #20

Nov 092018

Metris

  • 26,000 miles

A D V E R T I S E M E N T S

Strong gas smell in the mornings after it sits overnight in my garage, especially on cold nights. It gets triggered when we open a door and the air starts circulating (before car is turned on). It started last winter and is happening still. I'm getting a little light-headed some mornings, especially when I can't open the windows (like when it's raining)

- Tallahassee, FL, USA

problem #19

Oct 242018

Metris

  • 35,000 miles
There is a fuel leak in the engine compartment. Mercedes replaced the high pressure fuel pump under warranty, but it's leaking somewhere else and it's no longer under warranty. It's an emissions issue(raw fuel leak) and a fire hazard. Checking the internet it seems this is very common problem w/O a common cure.

- Livermore, CA, USA

problem #18

Oct 182017

Metris 4-cyl

  • 59,000 miles
The contact owns a 2016 Mercedes-Benz Metris. The contact noticed a strong fuel odor inside and outside the vehicle during cooler weather. After the contact drove the vehicle for awhile, the odor went away. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 30,000.

- Culver City, CA, USA

problem #17

Sep 282018

Metris

  • miles
The vehicle has a strong smell of gas. I took it for the service at Mercedes Benz in oxnard and they said there was fuel leaking. I still have no update on my vehicle after a week of leaving my car at their shot. No one has called me to updated was going on to my car. I need my car fix. Please help me.

- Oxnard, CA, USA

problem #16

Oct 052018

Metris

  • 4,700 miles
Strong gas smell when driving and sitting still. This is a safety issue. The smell started when the weather change to 47-50 degrees. Its a constant strong gasoline smell.

- Toledo, OH, USA

problem #15

Sep 282018

Metris

  • 12,000 miles
The vehicle has a strong smell of gas. I took it for a service at Mercedes Benz and they said there was fuel leaking. I still have no update on my vehicle after a week of leaving my car at their shop. No one has called me to follow up on my car.

- Oxnard, CA, USA

problem #14

Jul 302018

Metris

  • 62,000 miles
There is a strong gasoline odor under hood after vehicle is operated in cold weather (under ~45F). I cannot reproduce the problem in my city due to weather being too warm.

- San Francisco, CA, USA

problem #13

Feb 142018

Metris

  • 19,000 miles
Vehicle not running, sat outside overnight in my driveway, temperatures in the 30sf, strong smell of gasoline around the vehicle happened more than once. The date and mileage are approximations. I can't remember the precise dates. It was this past winter. It was only after reading of others with the same problem that I decided to file a report

- Nashville, NC, USA

problem #12

May 012018

Metris

  • miles
I can smell a strong odor of fuel almost every morning after being parked coming from the driver side hood region. More noticeable on cooler mornings. Very unpleasant to be working nearby while preparing for work. Smell is also noted in cabin prior to starting the engine. I have brought vehicle to the dealership about 5 times for this problem leaving it for a few days at time but they have not been able to detect or solve this constant and hazardous health and safety issue. I otherwise love the vehicle but this is something that should be identified and solved. This has been a problem for over 1 year.

- Naples, FL, USA

problem #11

May 122018

Metris

  • 13,000 miles
****note - need more information, contacted consumer 5/21/2018. **** has anyone had that gas smell from the Metris front driver exterior? I've had it happen at least 1-2 times a month the last five months. Usually if it sits over night or it's been cold. I heard it was a rubber valve component on a fuel system. Called the dealer they said they can't do anything unless they actually observed it. Worries me though because it's a fire and health hazard when the Metris sits in an enclosed space garage over night. The gas vapors are very dangerous for breathing and ignition.

- Orange, CA, USA

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