NHTSA Defect Investigations for the 2016 Mercedes-Benz Metris

The Office of Defects Investigations (ODI) is an office within the NHTSA which investigates serious safety problems in the design, construction or performance of vehicles. The NHTSA is authorized to order manufacturers to recall and repair vehicles, if the ODI finds a safety issue. NHTSA investigations for the 2016 Mercedes-Benz Metris, both ongoing and closed, are listed below:

  1. INVESTIGATION: Engine Compartment Fuel Leak

    NHTSA Preliminary Evaluation #PE18002

    • Status:
    • Date Opened: March 13, 2018
    • Date Closed: N/A
    • Recall: No recall yet

    Component(s): Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

    Summary: The Office of Defects Investigation (ODI) has received nine (9) complaints (VOQs) reporting incidents of gasoline odor or leakage in nine (9) model year (MY) 2016 Mercedes-Benz Metris vans (subject vehicles).Eight (8) of the VOQs indicated that the problem occurs in cold ambient temperatures, either during engine warm-up after a cold start or after the vehicle has been parked and shutoff.Two (2) of the consumers have indicated to ODI that the problems were diagnosed by dealer service technicians as a leaking low-pressure supply hose that feeds the engine-mounted, high-pressure fuel pump.A Preliminary Evaluation has been opened to assess the scope, frequency and safety consequences of the alleged defect.The following VOQ numbers are associated with the issues discussed in this opening resume: 10936026, 10936184*, 10991876 (11043625), 11054491, 11057992, 11063437 (11072470), 11063829.* Condition reported in three subject vehicles.

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