This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The trunk lid on my new 2003 Mercedes Benz S-430 opens at a high rate of speed and knocked a package from my wife's hands missing her face by a second.
I was recently looking at the purchase of a 2003 Mercedes-Benz S class sedan and was reviewing the features to order. One of the options was a "trunk closer". the dealer had a unit in stock which had this option and I had its operation demonstrated. Much to my surpise, it did not have an automatic reverse nor shutoff for obstructions. The salesman was unable to address my concerns over this dangerous and flawed design. As a physician and father of a four year old child, I feel an obligation to draft this complaint in an attempt to prevent a serious injury or death. I will also forward this to Mercedes-Benz as well. Thank you.
- Columbus, OH, USA
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- Palm Beach Gardens, FL, USA