Mercury Recall : Steering Shaft May Separate

1997 Mercury Grand Marquis

If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Steering

Summary
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Actions
Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Documents (10)

Click a tab for more information.

Date Announced
OCT 06, 2015
Vehicles Affected
1,767
NHTSA Campaign #
15E082000
Find something helpful? Spread the word.

Become a Fan & Spread the Word