This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was pulling into shopping center all dashboard light up warnings etc. Started to head home because of prior incident with computer failure. Car stopped mid intersection and went dead. Put it in park restarted and drove home. Headlights and electrical engine would not shut off. Called service to tow to dealership repair. Tow truck driver attempted to turn of lights, no luck. Car repaired at dealership, was told at that point of a possible recall, but they didn't know of what. Car repaired. As soon a lease is up it is gone!
Vehicle's switch controlling headlights was left in the "parking lights on" mode inadvertently (it opened terminal 15 per MINICar would not start less than 12 hours later. MINIreports that this "damaged the battery beyond repair" and said it was not subject to warranty replacement because the user had operated the switch. If this happened for many MINIowners, people would be stranded and left in a dangerous condition. Furthermore, this is clearly something MINIis choosing to ignore and classify as user error when it is a defect. MINIcharged $600+ plus dollars to replace the battery, reprogram the vehicle and physically install the new battery. The dealer rep said he has personally seen 6 other vehicles this year alone with the same problem.
- San Jose, CA, USA
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- Fort Lauderdale, FL, USA