2013 Porsche Cayenne TSBs

2013 Porsche Cayenne

100 Technical Service Bulletins (TSBs)

TSB List for the 2013 Porsche Cayenne

Technical Service Bulletins (TSBs) for the 2013 Cayenne are official communications between Porsche & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

STEERING

  • TSB #122-N6B7V-12

    NHTSA ID #10125212

    Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulate

SUSPENSION

  • TSB #122-H2Z2K-06

    NHTSA ID #10109270

    Concerns: Suspension alignment Information: This is to inform you of a Stop Sale Campaign/Workshop Campaign on the above-mentioned vehicles. The rear axle on the affected vehicles was not aligned and adjusted correctly during the product

BRAKES (PWS)

  • TSB #122-X5F7U-08

    NHTSA ID #10143839

    Symptom Customers complain that the brake pedal does not always return completely to its end position following actuation.

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

  • TSB #25/16

    NHTSA ID #10076060

    AG02 Stop Sale Campaign/Recall Campaign - Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre

SERVICE BRAKES, ELECTRIC

  • TSB #ATI-1301

    NHTSA ID #10052278

    PORSCHE: INFORMATION PROVIDED ON SUCCESSFULLY CALIBRATING ELECTRONIC PARKING BRAKES. MODELS 2010-2013 PANAMERA, CAYENNE, SPORT CARS(9X1). *PE

PARKING BRAKE

  • TSB #ATI-1301

    NHTSA ID #10052278

    PORSCHE: INFORMATION PROVIDED ON SUCCESSFULLY CALIBRATING ELECTRONIC PARKING BRAKES. MODELS 2010-2013 PANAMERA, CAYENNE, SPORT CARS(9X1). *PE

ENGINE (PWS)

  • TSB #122-W5C2W-08

    NHTSA ID #10163757

    Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking.

  • TSB #122-X3H4Z-10

    NHTSA ID #10145566

    Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate

  • TSB #122-P5G7U-07

    NHTSA ID #10143521

    Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

  • TSB #122-R9H5B-07

    NHTSA ID #10143523

    Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.

  • TSB #122-R9H5B-07

    NHTSA ID #10143299

    Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.

  • TSB #122-J4H9M-12

    NHTSA ID #10125210

    Situation: Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Action Required: Install updated engine control module (DME) software, transmission c

  • TSB #122-Q5C4S-06

    NHTSA ID #10108675

    Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

ENGINE AND ENGINE COOLING

  • TSB #122-U2G9J-12

    NHTSA ID #10168745

    Repair instructions for Timing chain repair. If an oil leak is identified from the timing chain cover and it has been found that any part on the timing cover has failed, then the engine must be removed and the entire timing chain cover rese

  • TSB #122-G2B4B-11

    NHTSA ID #10166908

    List of approved A40 engine oils for Porsche vehicles.

  • TSB #122-Q8J9K-10

    NHTSA ID #10165929

    Instructions for how to clear check engine faults for temperature sensors on Cayenne Diesel vehicles

  • TSB #122-D2B8P-10

    NHTSA ID #10165923

    Instructions for what course of action to take if the customer should complain about oil leaks from the transfer case

  • TSB #122-X2X7N-07

    NHTSA ID #10162221

    Notice to dealers that coolants will be moved out of the special tool cabinet in the dealer service department in order to make room for new special tools. All coolant tools will be moved to the "Coolant Cart" because they need to be housed

  • TSB #122-Y6R5D-10

    NHTSA ID #10166861

    Porsche Intranet posting for WJ46 campaign, which seeks to retrofit additional supports on the catalytic converter for cylinder 4-6 on the affected vehicles.

  • TSB #122-X6X7Y-10

    NHTSA ID #10166860

    Porsche intranet posting for campaign WH70, which seeks to replace the heating element of the AdBlue reducing agent on affected Diesel vehicles.

  • TSB #122-Q5N4V-10

    NHTSA ID #10122099

    Reworking Connector on Engine Coolant Level Sensor for Low-temperature Cooling System (Red "engine coolant level" warning message in the instrument cluster/SY2215)? Contact problems with the installed plug contacts in the connector for the

  • TSB #122-E7Q7N-05

    NHTSA ID #10117407

    Concerns: Oil guide housing Information: Oil leak ("sweating", drops of oil) on engine in oil guide housing area We have discovered that the cause of some leaks in the specified area could not be detected and determined definitively in t

  • TSB #122-P5N6L-06

    NHTSA ID #10109336

    Concerns: Engine-oil level Revision: Revision 1-January 29, 2013, revises WC47 to add the Cayenne Diesel (92A) to the Cayenne S Hybrid (92A) as a "vehicle type" affected by this campaign. Information: This is to inform you of a voluntary

  • TSB #122-V6D7F-06

    NHTSA ID #10109337

    Concerns: Engine-oil level Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Engine oil consumptionmight increase during the vehicle's run-in period in some cases. As a result, it may be

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

  • TSB #122-D2Y3E-01

    NHTSA ID #10125190

    The turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the "Check Engine" warning is activated. However, a faulty turbocharger can also be

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  • TSB #122-P2Q5Z-10

    NHTSA ID #10145559

    Subject: Documentation of the implementation of AG01 Emissions Recall in the IN-FORM tool Information: The implementation of campaign "AG01 Emissions Recall" was not documented fully according to specifications in the IN-FORM tool on the

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

  • TSB #122-A6Z3V-03

    NHTSA ID #10130121

    Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the con

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

  • TSB #122-T8Y6E-06

    NHTSA ID #10161400

    Instructions for setting the ready status for catalytic converters on Cayenne Diesel vehicles, since there is some difficulty in setting the status when the vehicle is finished having emissions related repairs and is ready to leave the Serv

FUEL SYSTEM, GASOLINE

  • TSB #122-P5G7U-07

    NHTSA ID #10143297

    Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

  • TSB #122-A5L9U-04

    NHTSA ID #10134861

    Information: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump a

  • TSB #122-Z3X2N-12

    NHTSA ID #10125207

    Information: FC00001E for right side rear lid strut is set in the Rear Lid Control Unit. The actual fault may be in the left rear lid strut. Information for Workshop: The cause could be software or moisture in the Rear Lid Control Unit. If

FUEL SYSTEM, GASOLINE:DELIVERY

  • TSB #122-E2Z6Z-06

    NHTSA ID #10108678

    Concerns: Fuel level sender Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that the fuel level senders on the affected vehiclesmay not have been calibrated corr

FUEL SYSTEM, DIESEL

  • TSB #122-X6X7Y-10

    NHTSA ID #10166860

    Porsche intranet posting for campaign WH70, which seeks to replace the heating element of the AdBlue reducing agent on affected Diesel vehicles.

  • TSB #122-T3F3A-01

    NHTSA ID #10127489

    Subject: Ensuring the quality of vehicles following storage Information: Due to the Stop Sale for Cayenne Diesel vehicles, pre-owned vehicles were stored for a long time at the dealerships.

POWER TRAIN

  • TSB #122-G9T9Y-04

    NHTSA ID #10134873

    Vehicle Types: Cayenne/Cayenne Diesel/Cayenne S/Cayenne GTS/Cayenne S Hybrid/Cayenne Turbo/Cayenne Turbo S Concern: Current approval status: January 2018

  • TSB #122-L4A6G-06

    NHTSA ID #10109266

    Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, there may be increa

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

  • TSB #122-W5S3Z-06

    NHTSA ID #10109349

    Concerns: Electronic logbook in Porsche Communication Management (PCM) 3.1 Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Implausible entries can appear in the logbook (e.g. negativemi

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

  • TSB #122-X3H4Z-10

    NHTSA ID #10145566

    Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate

  • TSB #122-M3B5L-03

    NHTSA ID #10130118

    Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

  • TSB #122-U5E8V-06

    NHTSA ID #10109263

    Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, noises ("rattling")

  • TSB #TI-51-13

    NHTSA ID #10052778

    PORSCHE: INFORMATION CONCERNING THE REAR- DIFFERENTIAL LOCK CONTROL UNIT RE-PROGRAMMING. MODELS INCLUDE CAYENNE (92A)/ CAYENNE DIESEL (92A)/ CAYENNE S (92A)/ CAYENNE GTS (92A)/ CAYENNE TURBO (92A)/ CAYENNE GTS (92A)/ CAYENNE TURBO S (92A

  • TSB #122-L4A6G-06

    NHTSA ID #10109266

    Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, there may be increa

ELECTRICAL SYSTEM

  • TSB #122-A9R3U-01

    NHTSA ID #10169762

    Information about new PIWIS Tester update 39.050.010

  • TSB #122-S2J9B-01

    NHTSA ID #10169761

    Information about new PIWIS Tester update 39.050.012

  • TSB #122-M6J2U-01

    NHTSA ID #10169755

    Information about PIWIS Tester update 39.000.020

  • TSB #122-S3R9Q-11

    NHTSA ID #10166923

    New PIWIS Tester update 38.800.030

  • TSB #122-H6S4J-11

    NHTSA ID #10166920

    New PIWIS Tester update 38.800.020

  • TSB #122-D4N9X-11

    NHTSA ID #10166915

    New PIWIS tester updates 38.800.000 &.010

  • TSB #122-Z3C2E-10

    NHTSA ID #10165939

    Announcement of new Tech Live look, which will put technicians into live chats with technical support if they should have an urgent issue

  • TSB #122-L8R6J-10

    NHTSA ID #10165938

    Bulletin highlighting new updates 38.750, 38.750.000 for the Porsche PIWIS Tester 3

  • TSB #122-Z6Y7L-09

    NHTSA ID #10165167

    Bulletin outlining PIWIS Tester updates 38.600.030 & 035.

  • TSB #122-E4R8U-09

    NHTSA ID #10165166

    Bulletin outlining PIWIS Tester updates 38.600.020.

  • TSB #122-B3Y6H-09

    NHTSA ID #10165165

    Bulletin outlining PIWIS Tester updates 38.600.000, .010, & .015.

  • TSB #122-L6P5E-07

    NHTSA ID #10162212

    Request for dealers to remove Special Tool VAS 6839 from High Voltage tool box because the unit could give erroneous voltage readings. PAG has decided that VAS 6558A could be used in its place.

  • TSB #122-F9S5J-09

    NHTSA ID #10148792

    Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December 20

  • TSB #122-F4U4P-04

    NHTSA ID #10134874

    Model Line: Cayenne (92A) Macan (95B) Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to bat

  • TSB #122-T7Y5Q-12

    NHTSA ID #10125213

    Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg

  • TSB #122-Q3V5G-10

    NHTSA ID #10119317

    Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulate

  • TSB #122-E3D6M-12

    NHTSA ID #10119298

    Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o

  • TSB #122-E3D6M-12

    NHTSA ID #10120623

    Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o

ELECTRICAL SYSTEM:BATTERY

  • TSB #122-S5L3F-07

    NHTSA ID #10120787

    Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.

  • TSB #122-Y6R5S-07

    NHTSA ID #10120788

    Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is h

ELECTRICAL SYSTEM:STARTER ASSEMBLY

ELECTRICAL SYSTEM:WIRING

  • TSB #122-P5G7U-07

    NHTSA ID #10143521

    Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

  • TSB #122-Q5C4S-06

    NHTSA ID #10108675

    Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

ELECTRICAL SYSTEM: SOFTWARE

  • TSB #122-J4H9M-12

    NHTSA ID #10125210

    Situation: Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Action Required: Install updated engine control module (DME) software, transmission c

  • TSB #122-F7A7X-10

    NHTSA ID #10122094

    The rear lid closes at a higher speed particularly at cold temperatures. The signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software.

  • TSB #122-J8L6N-09

    NHTSA ID #10081247

    ENABLING ONLINE SERVICES

  • TSB #122-W5S3Z-06

    NHTSA ID #10109349

    Concerns: Electronic logbook in Porsche Communication Management (PCM) 3.1 Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Implausible entries can appear in the logbook (e.g. negativemi

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

  • TSB #122-A4N7P-09

    NHTSA ID #10117507

    Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

  • TSB #122-G8Z4D-10

    NHTSA ID #10119312

    Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn

VISIBILITY:SUN ROOF ASSEMBLY

  • TSB #122-J9T9U-04

    NHTSA ID #10157106

    Outer seal on Panoramic roof is faulty, causing water to leak into vehicle.

STRUCTURE

  • TSB #122-T3H2H-09

    NHTSA ID #10165170

    Instructions for installing the Porsche Bicycle Rack on applicable models with an already installed roof transportation system

STRUCTURE:BODY

STRUCTURE:BODY:TRUNK LID

STRUCTURE:BODY:ROOF AND PILLARS

  • TSB #122-E2L9P-09

    NHTSA ID #10165169

    Instructions for installing the Porsche Roof Box on applicable models with an already installed roof transportation system

TRAILER HITCHES

  • TSB #122-A4N7P-09

    NHTSA ID #10117507

    Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn

BACK OVER PREVENTION

  • TSB #122-R4C7X-08

    NHTSA ID #10143841

    Subject: Front camera Symptom: The customer complains that certain functions of the front camera are not available at times: Lane Change Assist not available Porsche Dynamic Light System not available Traffic sign recognition not avail

EQUIPMENT

  • TSB #122-F5T6X-01

    NHTSA ID #10169751

    Instructions for manually setting the date and time on older model vehicles with GPS and PCM 2.1 or older.

  • TSB #122-Y9Z9P-01

    NHTSA ID #10169758

    Information about new PIWIS Tester updates 39.000.022 and 39.050.000

  • TSB #122-L7Q9T-01

    NHTSA ID #10169772

    Updated bulletin with the full list of Porsche model type designations.

  • TSB #122-H4F7Z-01

    NHTSA ID #10169773

    Updated worksheet for Chassis and VIN numbering system. Updated to include 2020 Models including the Taycan.

  • TSB #122-H6M8Z-01

    NHTSA ID #10169776

    Porsche Intranet posting outlining the Warranty Credit stop that takes place at the end of every calendar year.

  • TSB #122-A7G3D-12

    NHTSA ID #10168693

    List of valid Advanced Technical Information bulletins (ATIs) as of 11/22/2019

  • TSB #122-P6P7K-10

    NHTSA ID #10119330

    Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the p

  • TSB #25/16

    NHTSA ID #10076060

    AG02 Stop Sale Campaign/Recall Campaign - Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre

  • TSB #SB-1502

    NHTSA ID #10060323

    PORSCHE CAYENNE (92A) BULLETIN ON REPLACING COWL DRAIN. IF COWL CAGE WILL NOT FASTEN PROPERLY TO THE BODY REPLACE IT. *CN

  • TSB #122-W5S3Z-06

    NHTSA ID #10109349

    Concerns: Electronic logbook in Porsche Communication Management (PCM) 3.1 Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Implausible entries can appear in the logbook (e.g. negativemi

EQUIPMENT:ELECTRICAL

  • TSB #122-N9F6H-01

    NHTSA ID #10125194

    Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: I

  • TSB #122-C8C7Z-06

    NHTSA ID #10109267

    Concerns: Analog clock on dashboard. Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that analog clocks from a batch that does not conform to the high quality st

EQUIPMENT:AIR CONDITIONER

  • TSB #122-V3B6B-07

    NHTSA ID #10162219

    Announcement of a 6 month warranty extension on VAS 581005P R1234yf Service Units for air conditioning.

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #122-B9V4V-06

    NHTSA ID #10142252

    Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has

  • TSB #122-T5P5F-07

    NHTSA ID #10120786

    Information: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles.

EQUIPMENT ADAPTIVE

  • TSB #122-F5T6X-01

    NHTSA ID #10169751

    Instructions for manually setting the date and time on older model vehicles with GPS and PCM 2.1 or older.

  • TSB #122-W5C2W-08

    NHTSA ID #10163757

    Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking.

  • TSB #122-R9H5B-07

    NHTSA ID #10143523

    Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.

  • TSB #25/16

    NHTSA ID #10076060

    AG02 Stop Sale Campaign/Recall Campaign - Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre

  • TSB #122-R8J2G-06

    NHTSA ID #10117466

    Concerns: Center armrest opener Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that center armrest openers that do not conform to the high quality standards of P

  • TSB #122-R2Z9S-06

    NHTSA ID #10116409

    Concerns: Selector support Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that a selector support from a defective batch on which the plastic sleeve on the sele

UNKNOWN OR OTHER

  • TSB #TI-3-13

    NHTSA ID #10051896

    PORSCHE: THE ANTI ROLL BAR LEAKS WHEN DEPRESSURIZED, DUE TO SEALING RING, ON PDCC, BEING DAMAGE DURING ASSEMBLY, RESULTING IN GRADUAL LOSS OF HYDRAULIC FLUID WHEN ENGINE IS ON. MODELS 2013-2014 CAYENNE (92A)/CAYENNE S (92A)/CAYENNE GTS (

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