This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my truck, on a highway, with 4 kids in it when I heard a horrible grinding noise. I stopped and looked under the truck and found that the fuel tank was hanging by 1 strap. I would imagine that if I drove further or hit a bump, the truck would've exploded. The bracket that holds the strap was completely rusted so the strap let go. I did some research online and found that this is a common problem with these trucks. How can there not be a recall"?" Luckily I had some racket straps and I crawled under the truck, on the highway, jacked up the tank and strapped it in. I was horrified. I keep my truck in almost pristine condition and with my research, I found out that there were no drain holes installed on the strap mounts which would cause them to prematurely rust. This must be fixed immediately to prevent fatalities.
Fuel sensor failure at around 100,000 miles. A quick search reveals this is an extremely common issue and even more upsetting is seeing how many people experience recurrent failures within a year of replacing. This is a major safety issue if my vehicle randomly runs out of gas on a busy highway, which is far more likely considering the sensor failure will not allow the engine to enter ECO mode. My other issue is the hemi tick which could either be the exhaust bolts or the cam going out. Why haven't these issues been recalled?
2014 Ram eco diesel. The high pressure fuel pump failed on the interstate while passing a semi truck. This failure sent metal throughout the entire fuel system to include; injectors, fuel lines, fuel return lines, fuel rail, and fuel tank. The truck immediately went into limp mode, then a check engine light appeared and finally a low oil pressure light. No other warnings or symptoms appeared prior to failure. I pulled on the interstate immediately as the truck had no power. All of this happened within 30 seconds or so. I was forced to quickly move to the shoulder and move out of the trucks way as my vehicle was emitting significant white smoke out of the exhaust. The issue is confirmed with a Ram dealer in bozeman mt. Awaiting parts that are currently on back order. Been 2 months already
- Cambridge , MN, USA
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The bracket for the gas tank was rusted and fell off while I was driving home last night. The front of the gas tank dropped down about 6-??. I am still waiting to hear from the dealer to see if it is covered because I know there were safety issues with other years with Ram trucks. Then I will have to get it towed there and repaired.
Fuel Sensor Failure, sporadic. Causes check engine light to illuminate which causes vehicle to not perform optimally and runs in alternate mode - not eco. Also sporadic complete failure of fuel gauge displaying no fuel. Has become more frequent over time. Common problem with many Ram trucks
While in the process of unhitching my camping trailer, I put the truck in reverse to gently center the tow ball under the hitch when the vehicle suddenly accelerated at high RPMs and lurched backward. I braked but the engine continued racing at high speed. Braking was completely ineffective as the tires continued "burning rubber" on the pavement. My wife was helping me guide the vehicle when this occurred. The only thing that prevented an accident and serious injury to my wife and me was the trailer. The trailer's wheels were still chocked, but the sudden, forceful acceleration dislodged the jack stand and pushed the trailer back approximately 4 to 5 inches. The acceleration stopped on its own after approximately 30 seconds. This was a terrifying experience that had the potential for a tragic outcome. This problem has not been yet been diagnosed by a dealer or service center, as it just occurred a few hours ago. There were no warning lamps or any other symptoms preceding it.
The front strap that holds the fuel tank broke free from the bracket that secures it. The gas tank dropped down and could have fallen off. After inspection the bracket was found to be rusted to the point that it could no longer hold the "T" end of the gas tank strap. Once one side of the strap broke free the hanging strap was grinding against the drive shaft. That was the only sign that there was a problem. This would certainly be an ignition source. There was a recall for this same problem, but it only included Ram pickups to 2011.
Fuel level sensor failure at 67,000 miles. Known issue with RAM and yet they will not cover under warranty or recall. Driving in stop and go traffic only to watch my fuel gauge unexpectedly go down to empty not knowing why. Had to get towed to shop because did not know what was going on. Shop said was fuel gauge sensor and cost me over $900 to replace plus anxiety being towed in rush hour traffic.
I believe the fuel sensor problem I am having is a design failure by RAM and should be resolved due to a recall as a potential safety hazard. My fuel sensor fails which in turn, drops my fuel gauge to empty. Thus, I cannot tell how much fuel is left in the tank. This also engages the check engine light which does not allow the engine to go into ECO mode. There are at least two issues in play here. The first, as previously mentioned, I have not idea how much gas I have left. Since I drive on the highway to work every week day, this is a huge safety issue as I could run out of gas on the middle of the highway. This is not only a danger to myself, but other motorists as well. The second issue being the disengaging of ECO mode. This leads to higher gas consumption, thus lower gas mileage which would refute the state gas mileage that RAM claims for the truck. This leads to burning more gas, which leads to an empty tank (see above for safety reasons of an empty gas tank). I have searched online and there are hundreds of other people experiencing the same problem. If you want to prevent the deaths of hundreds of people, you will issue a recall. Your decision on this directly affects the lives of hundreds, if not thousands, of motorists and I look forward to hearing your decision on this.
I have a faulty fuel level sensor on my 2014 Ram 1500. I went to my nearest dealer and they informed me that it was a common issue with Ram trucks. It was enough of an issue that they were aware but not enough for Ram to recall. To repair this sensor would cost between $700-$900. Please recall this already. It stinks to gauge how much fuel I have left based on how many miles I drove.
Fuel sending unit bad at 55,000 miles. This is unacceptable for a unit to go bad at this short of time. Everyone on the internet is complaining about the cost to replace this item and how often that it fails on all the Ram trucks. There should be a recall on this item immediately, as the cost to replace unit is in the 600- 900 dollar range, depending who fixes it. Then they also recommend you replace the hangers at the same time as they are also rotting out. Please do something about this and help the consumer beat this back to the manufacture to do it right!!! Already contacted Ram about this issue and the high cost of repair.
Hydraulic lifters seize up causing the vehicle to lose power. The check engine light comes on with code P0305 meaning the number five cylinder is misfiring this is due to not having enough oil going to the hydraulic lifter. I have mentioned this to the dealership and they said there is no recall on it but they have had a lot of issues and have parts readily available to fix this problem. The safety problem I am having is I do not have enough power to accelerate into traffic or highway entrances
The front fuel strap broke free from it's connection point to the frame, letting the front of the fuel tank sag towards the ground. It appears the connection slot on the frame has corroded and the strap pulled free from the connection slot on the frame. The issue could have been a lot worse if I had been traveling on the freeway buy luckily it broke on a residential street. The problem has been known to be found in 09-12 ram pickups. No current recalls for a 2014. A local dealership will be looking at it on Friday June 18th. The truck can be available to inspect but I currently have no other means of transportstion, so I plan on getting the strap fixed asap. There were no warning lights or any other indication of the strap failing prior to it coming free. I heard an odd humming/vibrating noise, initially thought it was an issue with the tires, but when I pulled over on the side of the road to inspect what was making the noise, I found the tank sagging and the front strap was no longer supporting it. I was able to get underneath the truck and verify that the strap was no longer attached to the frame, the fuel tank is temporarily being supported by a ratchet strap that I installed myself.
The inline fuel pump system is incorrect it has electrical inside the fuel tank there should be a screen at the neck of the fuel tank then there should be a screen at the bottom of the fuel tank by the outlet at the bottom of fuel tank then a hose to the fuel filter then there should be a fuel pump then the lines fuel lines to engine! Because the electrical is in the tank it will cause a fire! To fix the problem with the float to keep the electrical out of the fuel tank on the fuel gauge you should put the electrical lines at the top of the tank with a rheostat then have the float turn as it increases or decreases which turns the rheostat and sends the signal 2 the Gauge so all of the electrical is out of the tank this is the safest!
The inline fuel system is incorrect and the electrical should not be in the tank! There should be filter at the neck then there should be a screen at the bottom of the tank where the outlet is then there should be a hose to the fuel filter and then from the fuel filter there should be an electrical pump the electrical pump should never be in the fuel tank and the electrical fuel pump is in the fuel tank which can cause I major fire! All vehicles have this problem and need to be fixed!
I heard a notification tone and looked saw the check engine light come on and the fuel gauge dropped to E and then warning flashed "fuel sensor fail". I can not be the only one that has reported this cause if you just google "fuel sensor fail" no brand vehicle mentioned in the searched everything and countless stories come up about people with 4th gen Ram with this problem. Ram is totally annoying this part they put on their trucks that are doomed to fail. Im hoping maybe you can help make them put a recall out on this. Thank you for your time.
A D V E R T I S E M E N T S
- Upper Saddle River, NJ, USA