10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
29,925 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ram 2500 engine problems

engine problem

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2013 Ram 2500 Owner Comments (Page 1 of 2)

problem #38

Dec 302019

2500

  • 102,188 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ram 2500. While driving at 80 mph, the check engine warning light illuminated. The vehicle was taken to lithia Chrysler Jeep Dodge of great falls located at 4025 10th ave S, great falls, mt 59405 (406) 791-8600, to be diagnosed. The contact was informed that the intake manifold heater needed to be replaced. The piston, intake manifold and exhaust valve were replaced. An independent mechanic was contacted and the contact was informed that the failure was a common in similar vehicles. The manufacturer was contacted and informed of the failure where case number: 71625455 was provided. No further assistance was provided. The failure mileage was 102,188.

- Ledger, MT, USA

problem #37

Aug 012019

2500

  • 91,000 miles
My 2013 Ram 2500 turbo diesel has experienced a failure of the turbo unit. Upon researching this, I found that this has been a documented problem with the cummins holset turbo. From 2007 - current this part has been failing causing the vehicle to limp home at 15mph without warning. Fortunately I was just leaving a parking lot and merging into traffic at 40mph when my vehicle began to stall, and I was able to pull of the road without incident. Why hasn't this been reported as a safety issue. I live in Colorado where the speed is 75mph. What if this happened while I was on my way home via the interstate? I regularly take my vehicle in for oil & fluid changes along with the dealers 20 point inspection. No problem was ever presented to me. Apparently, the turbo gets a soot build up and the dealers don't address this known failure. I contacted Chrysler about this problem and they know it's an issue. The fix for consumers is $5000. This is an unacceptable safety risk for Ram truck owners.

- Pueblo, CO, USA

problem #36

Apr 222019

2500

  • 148,000 miles
The engine has 148000 miles and has started to knock. I have taken it to 3 different mechanics and all three say it was an engine problem. I was told by all three to replace or rebuild the engine. Two of the three mechanics said they have already rebuilt a couple of 2013 or 2014 already because of a engine knock. I bought this Ram with the cummings because of their durability. Is it possible the cummings engine has a defect in the 4th generation. I have also read in cummins forums and Ram forums about the same knocking problem. My truck started knocking while driving on the highway at 65 mph and not pulling anything. My truck is in the shop now and I dont think I should have to paybfor a engine rebuild because of a defect.

- Red Oak, TX, USA

problem #35

Jan 222019

2500

  • 93,161 miles

A D V E R T I S E M E N T S

Had to replace the turbo actuator for $3549.18. This is a 2013 with ongoing recalls. I should not have to pay for a large ticket item with a truck this age.

- Oakdale, CA, USA

problem #34

Aug 012018

2500

  • 61,000 miles
Got most recent recalls done. The reflashed my truck and have had nothing but problems since. Alarm was going off randomly. Back up camera was all messed up, and other electrical issues it seemed. They worked them selves out after driving a while. But the truck wouldn't regen on its own. Believe it is because if the T05 scr recall that was performed on some truck this same year and model as well as many others but not on this truck.

- South Paris, ME, USA

problem #33

Aug 222016

2500

  • 64,000 miles
Dead pedal issue when accelerating then momentarily letting of throttle and reapplying throttle, there's a 2-3 second delayed response. I've taken it to the dealer and they don't seem to know what's causing it.

- Hawthorne, CA, USA

problem #32

Sep 122017

2500

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ram 2500. The contact received notification of NHTSA campaign number: 17V562000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Heritage Chrysler in baltimore, Maryland 21234 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- White Hall, MD, USA

problem #31

Dec 272017

2500

  • 26,000 miles
Currently there is a recall on the vehicle for the water pump which may cause an engine fire. I have had the vehicle to the dealer in December of 2017 and was told there is no fix. Fca has been notified and was to have gotten in touch with me on a date of when the parts would be available. No contact from fca has been made since December of 2017 on the part and all information available from other sources suggests the part will not be available until summer of 2018.

- Keansburg, NJ, USA

problem #30

Feb 252018

2500

  • 28,000 miles
2 months after recall was performed for the scr catalyst failure in the Ram 2500 2013 truck, the def system has undergone a complete failure and no longer functions. The truck in currently in a mileage count down that can not be stopped until repaired by the dealer. The vehicle will be undrivable once the countdown reaches zero. The system underwent complete failure while driving at highway speeds in the rain. The fuse for the scr feed has been replaced twice since the issue first appeared and each time it has happened during wet conditions. No standing bodies of water were crossed and no rivers were forded. The vehicle did not have any of these problems prior to the recall and could be driven in wet weather without worry. The vehicle is now a major safety hazard and continues to have recalls made to it that have no solution. There are two outstanding recalls on the vehicle that have no presented solution or date for repair.

- Keansburg, NJ, USA

problem #29

Jan 172018

2500

  • 60,000 miles
Vehicle has had recall 17V-562 issued on it since September of 2017. Vehicle water pump has failed. It was replaced with another defective unit as repair parts still aren't available. Wondering when is a "reasonable time" to repair vehicle expired

- Asheville, NC, USA

problem #28

Jan 162018

2500

  • 37,500 miles

A D V E R T I S E M E N T S

The contact owned a 2013 Ram 2500. The contact started the vehicle remotely to warm up the vehicle. After ten minutes, the contact noticed flames coming from the engine compartment. The failure occurred without warning. The vehicle was towed. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. A police report was not filed. The vehicle was destroyed. The manufacturer was contacted at 866-726-4636 and stated that someone would call the contact. Case number: 33248806 was provided. The contact received notification of NHTSA campaign number: 17V562000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gary miller Chrysler Dodge Jeep Ram (5746 peach St, erie, pa 16509) was contacted and confirmed that the parts were not available for the recall remedy. The approximate failure mileage was 37,500. VIN tool confirms parts not available.

- Erie, PA, USA

problem #27

Nov 032017

2500

  • 109,000 miles
The contact owns a 2013 Ram 2500. The contact stated that the vehicle experienced overheating and anti-freeze leaked from the engine compartment. The coolant low warning indicator illuminated. The contact received notification of NHTSA campaign number: 17V562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was towed to fairfield Chrysler Jeep Dodge Ram (3360 pa-405, muncy, pa 17756) where it was diagnosed that the water pump was defective and needed to be replaced. The contact was informed that the parts were not available for the recall remedy. The vehicle was repaired with another defective water pump and the contact was informed that it would be at his expense. The manufacturer was made aware of the issue and provided case number: 3278027. No further assistance was offered. The failure mileage was approximately 109,000. Parts distribution disconnect.

- Jersey Shore, PA, USA

problem #26

May 312017

2500

  • 64,000 miles
I recently merged onto the highway where I live and I let off the throttle very quickly and then got back into it and my truck didn't accelerate at all for a couple seconds. This has happened 10-15 times during the 3+years I've owned it but this incident almost caused a crash because letting off the gas pedal and then getting back on it cause me to continue slow even though I mashed the gas pedal. This is a very dangerous situation and I think there is something very wrong with the software or controller that interacts between my drive by wire throttle and the engine/ECU.

- East Wenatchee, WA, USA

problem #25

Jun 012017

2500

  • 30,000 miles
Note: This is with the cummins 6.7 diesel engine. If you are driving at, say, 35 mph, back off the throttle, then immediately step on the throttle, the engine will be unresponsive for 2 to 3 seconds. This can be extremely dangerous if, for example, you have started a left turn across traffic, back off the throttle, and then hit it again, as it will leave you in the middle of oncoming traffic with no forward propulsion for 2 to 3 seconds. I think it is Ram's torque management trying to protect the drivetrain. I can see not giving me 100% of the power but at least give me something! this is very dangerous, and is a top of discussion on multiple internet Ram/cummins forums.

- Milton-Freewater, OR, USA

problem #24

Oct 292016

2500

  • 15,000 miles
Starting at about 15,000 miles, rear main seal developed a leak. The seal was replaced, leaked again and replaced by a seal and sleeve. Seal and sleeve leaked upon installation but were coated with rtv to stop leak at about 16,800 miles. At about 17,600 miles vehicle exhibited leak again. Have been informed now by Ram service dealerships that the vehicle is supposed to have seepage of fluids from engine seals and are not an issue unless the fluid is pouring out on the ground and covering the vehicle. I currently use the vehicle to travel to public and private campground involving sensitive environmental areas. As explained, the vehicle is now banned from being operated in those areas due to designed leaking of fluids from the vehicle. Ram customer department has been advised and am awaiting a response.

- Keansburg, NJ, USA

problem #23

Oct 282013

2500

  • 500 miles
From a stop, the vehicle will not accelerate properly. When depressing the gas pedal it takes a few seconds for the vehicle to respond. When letting off the gas, the throttle does not respond for about two seconds. There is a severe response in the throttle from when depressing the gas pedal to when the vehicle actually starts to move. This has almost caused several accidents because I am trying to switch lanes or accelerate and it just sits there for a few seconds. This is going to kill people especially ones unfamiliar with driving the vehicle. This needs to be addressed immediately. This same problem exists in all Ram 2500 and 3500 with the turbo diesel motor from years 2011-2016. As I have driven the vehicle for the past three years it has become increasingly worse. The delay in throttle response has gotten longer.

- Henderson, NV, USA

problem #22

Apr 012016

2500

  • 30,000 miles
Truck stalls intermittently while driving at any speed. Over the past 18 month not a fuel filter issue.

- Tonganoxie, KS, USA

problem #21

Mar 162016

2500

  • 43,000 miles
Took my vehicle in to a scheduled appointment on 3/12/2016 at 10 am. Went back to the dealer on 3/16/2016 at 11:30 am due to not getting any return phone calls from the messages I left and found that nothing had been done. These recalls could be dangerous but san antonio Chrysler Dodge does not think so.

- Cibolo, TX, USA

problem #20

May 252015

2500

  • 41,529 miles
The contact owns a 2013 Dodge Ram 2500. While driving 65 mph, the check engine and the def warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that there was contamination of the def. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 41,529.

- Pipe Creek , TX, USA

problem #19

Jul 312014

2500

  • miles
The contact owns a 2013 Dodge Ram 2500. The contact received a notification of NHTSA campaign number: 14V635000 (engine, engine cooling, fuel system, diesel); however, the part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Cuero, TX, USA

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