This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ram 2500. While making a left turn or driving in reverse, the steering did not function correctly. The contact had to quickly maneuver the steering wheel when the failure occurred. Through research, the contact found that the vehicle was included in NHTSA campaign number: 19V021000 (steering), but the part was not available. The contact did not receive a recall notification. Country Chrysler Dodge Jeep Ram (2158 baltimore pike, oxford, pa 19363, (610) 932-0500) and the manufacturer did not offer a loaner vehicle. The vehicle was not safe to drive. The failure mileage was unknown. VIN tool confirms parts not available.
Truck made loud popping noise when turning to either side and when encountering bumps. Steering track bar and mounting bolts were broken and needed to be replaced.
Date 2/18/2018 and at mileage 68,000 power steering pump and the high pressure hose to booster failed. The failure resulted in lack of steering and brakes at highway speed driving to work.
Loss of power steering and very little braking power. Extremely dangerous. Calling dealership when they open and getting it towed in for warranty service asap. Too many problems and recalls on this truck!!!!
- Martinez, CA, USA
Search CarComplaints.com for these popular complaint phrases...
Recall Ram # R46 / NHTSA 15V-541 service originally performed in 2015. After service loud popping noise came from front end when turning and hitting a bump. Second service in May 2017 eliminated noises. Found anti-sway bar not connected in Feb 2018.
The contact owns a 2014 Ram 2500. The contact received notification of NHTSA campaign numbers: 15V460000 (seat belts, air bags), 15V459000 (air bags), 15V541000 (steering), and 17V302000 (air bags). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. While the vehicle was parked on an incline, the contact closed the front passenger door and the passenger air bag and passenger seat air bag deployed without warning. Also, the passenger and driver side seat belt pretension locked and damaged the seat belts, rendering them inoperable. The contact took the vehicle to the lakeland Chrysler Dodge Jeep Ram dealer (2875 mall hill drive, lakeland, fl 33810; 863-687-2501) who stated that there were five recalls on the vehicle. The dealer stated that they would repair the vehicle per NHTSA campaign number: 15V460000 (seat belts, air bags), but not the collateral damages. The vehicle had not been repaired. The manufacturer was made aware of the issue and opened an investigation; however, the matter had not been resolved. The approximate failure mileage was 77,800. Parts distribution disconnect.
I noticed my steering wheel was off center. Also the electronic stability control system was going off repeatedly. I took it to a dealership for inspection and they found no "codes" in the computer and could not get the ESC to go off while driving. They neglected to notice my steering was off center. They said nothing was wrong with the vehicle and to just turn off the ESC and if it went off again to stop and turn the truck on and off again. I had the wheels aligned thinking this was the problem. The truck seemed sensitive while driving over bumps in the road but I didn't realize the issue. A few days later while driving on the interstate at 70 mph the truck began to shake violently and would not stop until I reduced the speed to 20 mph. It was extremely dangerous and hard to drive or steer while it was shaking. It did this again 3 more times. I kept the speed at 55-60 mph and was able to get the vehicle home without incident. I took it in to the dealer the next morning and they drove it barely a mile and the steering almost completely failed. I could have had total steering failure and lost control of the vehicle. My truck has approximately 64,000 miles it is 3 years old and it has never been wrecked.
While driving down the road, when the road curved, I attempted to tun the steering wheel, I got no response from the wheels. I went off the road and in to the ditch. Once in the ditch, I turned the steering wheel to see if the wheels would turn, the wheels would not turn. Looking under the front of the truck the steering drag ink had broke at the adjusting sleeve. Looking at the drag link it has broken in half for no reason, and one of the jam nuts is loose. Ram is not offering any assistance to me to cover the repairs or damages to the truck.
The contact owns a 2014 Ram 2500. While the contact's husband was driving 60 mph, the vehicle hit a bump in the roadway and inadvertently veered to the right. The vehicle crossed over three lines of traffic until it came to a stop on the side of the roadway. There were no warning indicators illuminated. The vehicle was taken to pamby Chrysler Jeep Dodge Ram (located at 665 danbury rd, ridgefield, ct 06877 (888) 620-0047) where it was diagnosed with a loose bracket that pulled the nut inserts out of the frame. The vehicle was not repaired. The contact stated that the vehicle was taken then taken to danbury Chrysler Dodge Jeep Ram located at 100B federal rd, danbury, ct 06810, (203) 730-5737 where the diagnosis was unknown. The contact stated that the vehicle was serviced per NHTSA campaign number: 15V541000 (steering). The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was approximately 89,900.
Transmission gear selector remains locked in park from 5 to >30 seconds, after starting engine and depressing brake pedal first. Gear selector cannot be then moved with engine running and brake pedal depressed. Thus vehicle cannot be driven.
The contact owns a 2014 Ram 2500. While driving 70 mph, the steering and braking failed without warning. The contact turned on the hazard lights and forcefully steered to the side of the curb on a hill to stop the vehicle. The vehicle was towed to a dealer where it was diagnosed that the water pump bearing and serpentine belt were not installed, and the coolant failed. The vehicle was repaired. The manufacturer was made aware of the failures. The failure mileage was 49,294.
The contact owns a 2014 Ram 2500. While driving 20 mph, the vehicle drifted from one lane to another without warning. The contact was unable to control the steering wheel. The vehicle was towed to the dealer where it was diagnosed that the drag-link had to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 52,507.
2014 tradesman 2500, approximately 92,500 miles right front hub failed at 91000 destroying rotor, caliper, bracket, pads, ABS wiring melted. Replaced hub with usa moog brand and remaining parts with mopar genuine. Vehicle returned approximately one month later and center drag link torn from coupler adjuster due to apparent thread failure. Failure destroyed both ends of drag link from pitman arm to right wheel knuckle. Coupler adjuster threads destroyed as well. Failure occurred while exiting owners property at low speed. Fortunate for owner. This truck is primarily a highway road vehicle and has spent very little time "off-road" or on unimproved roadways. The truck is not equipped with a steering dampner shock. Truck has been towed to authorized Ram facility for further inspections and to address four recalls for which owner indicates has received no notification.
The contact owns a 2014 Ram 2500. The contact received notification of NHTSA campaign number: 15V541000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Ram 2500. The contact stated that while driving approximately 75 mph, a grinding noise was present coming from the rear of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the rear differential and the rear axle would need to be replaced. The vehicle was not repaired. In March of 2016 while driving approximately 75 mph, a warning displayed indicating that the speed would reduce to 5 mph. The vehicle was taken to the dealer where it was diagnosed that the emission system, the catalytic converter, and gaskets would need to be replaced. In October 2016 while driving approximately 45 mph, the engine fan assembly, the power steering, and the power brake failed. The cause of the failure had not been determined. The manufacturer was notified of the failures. The failure mileage was 4,000.
Steering rod adjusting nuts continue to come loose has been to the dealer three times and going back to the dealer next week for the same problem this issue started in may and has not been resolved before the third visit I contacted Chrysler and received a case number was told to take it to the dealership and the dealership kept the vehicle all day told me they realigned the front and tightened up the adjustment nuts should be good to go; that was 7 weeks ago noticed that the steering was getting loose again took it to the dealer today was told to come back on Monday so they can look at it again; I told them there must be an issue with that rod or adjustment nut for this to keep happening and talked to the general manager he agrees there must be an issue; Chrysler and the dealership is aware of this problem and they should find a solution and fix it or consider a recall this is a dangerous and safety issue this truck only has 15580 miles on it. This safety issue was first noticed when the steering wheel was off center the truck had 12320 miles on it at this time; one another note I had made a complaint about the front tires wearing on the edges and was told that these trucks are just hard on tires which now I believe is a mechanical issue partly by the steering and front end; if this issue is not corrected I'm considering a lemon law attorney has my next step, but due to this being what I consider a safety issue NHTSA should be nofied before someone has a serious accident
The contact owns a 2014 Ram 2500. The contact received notification of NHTSA campaign number: 15V541000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 12/14/16
The contact owns a 2014 Ram 2500. The contact received a manufacturer recall notice for the sway/track bar. The vehicle was taken to a dealer where it was diagnosed that the lock nut was loosely connected. As a result, the bolt was tightened and the sway/track bar was replaced. Weeks later, the contact noticed that the steering wheel was not properly aligned and there was an extremely strong vibration. The vehicle was taken back to the dealer where the tires were inspected and the sway/track bar was replaced a second time. The manufacturer was notified of the failures. The NHTSA campaign number was unknown. The approximate failure mileage was 24,000.
The contact owns a 2014 Ram 2500. The contact received a notification of NHTSA campaign number: 15V541000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced any failure. Parts distribution disconnect. Updated 11/01/16
A D V E R T I S E M E N T S
- Oxford, PA, USA