This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving from Kentucky to Florida at an undisclosed speed, while pulling into a parking lot, the brake pedal was depressed, and the driver-??s side brake caliper locked up and blew the seals out. The vehicle was towed from Northern Alabama to Florida after the failure. The contact stated that the brakes and the caliper were replaced, and the vehicle was repaired. The contact stated that recently, while at a stop sign and attempting to make a left turn, the vehicle lost traction control and ESC functionality and spun around and almost went into a ditch. The contact stated that the manufacturer and the dealer were notified of the failure, but were unable to provide information on when parts would be available for the recall repair. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2017 RAM 2500. The contact stated that while attempting to start the vehicle, the ABS warning light illuminated, and the cruise control mode became inoperable. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced. The contact was made aware that the VIN was included in NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the "Anti-lock Electronic Brake Control Inoperative" message was displayed on the instrument panel. The local dealer was contacted; however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact had not experienced a failure.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were still not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2017 Ram 2500. The vehicle was taken to the local dealer for a recall firmware update. After leaving the dealer, the contact noticed that the electronic brake warning light was illuminated. The dealer informed the contact that the failure was not related to the firmware update. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not diagnosed, and the contact was informed that the part was on backorder. The vehicle was not repaired. The manufacturer was contacted and confirmed that the part was on backorder. The failure mileage was approximately 139,000.
- Benton, LA, USA
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The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly deactivated, and the ESC, ABS, and HCU warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed that the brake Hydraulic Control Unit (HCU) had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lurched forward, and the transmission inadvertently shifted into neutral(N). No warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 85,000.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The ABS, traction control, and an unknown warning light were intermittently illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the hydraulic control unit was replaced prior to receiving the recall letter. However, the failure persisted. The failure mileage was approximately 40,000.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and Stabili-trak warning lights remained illuminated. The contact related the failure to the recall. The failure mileage was 215,000.
The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 45,000.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the brake pedal to avoid crashing into another vehicle, the vehicle hesitated and failed to stop as intended. The traction control and ABS warning lights were illuminated. The vehicle was taken to a local dealer where the HECU and ABS pump motor were replaced at the owner's expense; however, the failure reoccurred. The vehicle was taken to a local independent mechanic, where the HECU and ABS were replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The message "Check Brakes" was displayed. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 26,000.
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the traction control warning light flashed on the instrument panel. After an inspection, the contact was informed that the vehicle was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,569.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and Electronic Stability Control (ESC) warning lights illuminated and alarmed the passengers inside the vehicle. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 30,020.
The contact owns a 2017 Ram 2500. The contact stated that while driving at approximately 40 MPH, the ABS and ESC warning lights illuminated with several other unknown warning lights illuminated. The vehicle was driven back to the residence. The contact had not taken the vehicle to an independent mechanic or a dealer. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
The contact owns a 2017 Ram 2500. The contact stated that while attempting to start the vehicle, the traction control and the ABS warning lights illuminated. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 55,000.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The local dealer was contacted; however, the contact was informed that parts for the recall repair were not yet available. The manufacturer was contacted about parts availability for the recall repair. The contact stated while driving 35 MPH with snow on the ground, while depressing the brake pedal the vehicle slid to a stop. There was no warning light illuminated. On another occasion while driving 25 MPH while it was raining, the contact depressed the brake pedal and the vehicle slid while coming to a stop. The vehicle was not repaired. The approximate failure mileage was 125,000.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and ESC warning lights were illuminated. An unknown local dealer was contacted and confirmed that the recall part was not available. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 85,000.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Cantonment, FL, USA