This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2017 Ram 2500 ABS Pump Module was replaced before at 33,549 miles in May 2021 ABS and TCS Lights keep coming on now again at less than 49,000 miles. This is not an uncommon problem it seems, so I am adding my incident.
At approximately 101,000 miles, the service Electronic Braking system and service Antilock Braking system warnings began showing up intermittently on the dash. I have taken the vehicle to a dealership and have been quoted between $1,500 and $3,000 for repairs once parts are available, with a 6 month wait for parts. I was notified that parts had become unavailable in the second half of 2023. I have lost cruise control and slight braking performance due to this on top of the nonstop annoying dinging going on.
At around 80k miles, started getting the service anti-lock brake system, electronic braking system alarms. Traction control light and abs light are on permanently now. What's funny is that now the rear parking sensor failed which makes me wonder if all this in the electrical system is tied together. Dealer said it was the hydraulic control unit. That did not fix it. Next it was a wheel speed sensor. That did not fix it. Then it was abs module but it is "discontinued." In other words, Chrysler knows there is a major issue and NEEDS to issue a recall but hasn't yet! I have over a grand in this and it's not fixed. Dealer said that they don't know what the fix is. Please issue a recall!
-??abs pump motor control general electrical failure -??no abs or traction control -??yes has been confirmed on a professional scanner -??no -??no lights until it went bad again Replaced the and/hcu in October of 2020 due to the dtc c0020-01 and all was fixed until June of 2024 and now the same code is back. Not wanting to replace the same part again just for it to go bad in 2 years.
Intermittent MIL stating ABS and TCS service required, started has been going on since I bought the truck in January 2023 at about 50k miles (currently about 75k). Often happens when driving over any sort of uneven terrain - bumps, potholes, seams between concrete and asphalt surfaces, milled asphalt surfaces, speed bumps, debris, etc. Dealer says the ABS module needs to be replaced, and that there are none available. With some research, this appears to be a common/known issue for Ram trucks, but no recall and no effort to even manufacture the part so it can be fixed, regardless who is stuck with the bill. When this light comes on, neither 4WD nor cruise control function, which can cause safety concerns - especially while towing.
- Abingdon, MD, USA
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ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.
ABS and traction control lights intermittently go on and off. Most of the time just by driving over a bump. Constantly going on and off. Many forums online about this related issue. Many talk about pump being replaced and not solving or the Hydraulic Control Module replaced and not solving and many talk about faulty electrical connections. Error code: C0020-01 ABS Pump Motor Control - General Electrical Failure
On my truck my ABS and traction control light came on as well as a message that say to service ABS system. The parts are on back order for a year now. This problem has surfaced on many Ram 2500's. I contacted the dealer and they don't have parts to fix if. When driving in wet conditions especially while towing a trailer the wheels lock up while breaking. I've been towing going down hill and have had to use a combination of engine breaking, downshifting and feathering the brakes to slow down. Chrysler Fiat should issue a recall on this issue since it happens to many Ram 2500. This started when I had only 38k miles on my truck. Chrysler fiat has issued a recall for the 2019+ trucks but not the 2014-2018 which have the same exact problem. I'm hoping you can help this matter.
Brake error and traction control error on dash. It is available for inspection. Not sure if it is safe but we have not options. This started several years ago. We have looked at ordering parts and tried to make appointment at dealer but parts were out of stock. We have not ever taken it in to the dealer as this happened literally 2 weeks after our warranty expired. No one has inspected it. There were not any other warnings prior and the vehicle seems to function but it is annoying driving it as the warning goes off all the time. I know they recently recalled newer Dodge Rams for this same type of issue but seem to be refusing to recall the older models for those of us that have been waiting and hoping nothing safety wise happens. It is a well knows issue and there are class action suits in other states.
Continue to get Service ABS and Service Electronic Braking System warning lights. ABS does not work when warning lights are on returns to normal when warning is off. no other detected issues with the braking system. It is displaying code: C0020-01
For the second time, my truck is repeatedly having "Service electronic braking system" message appear and disappear constantly while driving. This is mixed with "Service ABS system" message that also repeatedly pops up with a audible ding. The warning lights for traction control and ABS repeatedly turn on and off as well. This happens over and over the entire time while driving. We were on a family trip with our 1 year old when this started again most recently. We had to turn back around, drive home and swap trucks and everything in them as we can not have potential brake failure with our 1 year old in the vehicle. The trucks has just over 51,000 miles and this is the second time this has happened. The first time the truck was under warranty, so it was "fixed" by the dealer. I am no longer under warranty. The part to replace is unavailable online, and from what I am reading may be on a national back order with the dealers (I left a message with my dealer who fixed this last time under warranty- have not received a return phone call yet) The last time this was fixed I was told it was the ABS HCU which was replaced. I have looked this up since and learned that this is a known/common issue for the 2017-2018 HD Rams.
We too our 2017 Dodge Ram 2500 to Lenoir City Chrysler Dodge on January 11, 2024 because the Antilock Brake System (ABS) and Traction Control warning lights were coming on. The truck was in the shop for about a week. We were told initially that the part (electronic control module) was on order. Then we were told that the part was under redevelopment and that they did not have a date for when the part would be available. We do not know if the truck is safe to drive or not so we have not been driving it. All we want is to purchase the part so we can use a truck the cost us $43,000.
Traction control and ABS lights flicker on dash cluster. Possible ABS module failure. Parts on back order, I believe this is a safety hazard that needs to be corrected by a recall. This is a known issue that has yet to be resolved since 2017. That's unacceptable.
The contact owns a 2017 Ram 2500. The contact stated that the Service Electronic Braking System warning message had appeared on the instrument panel. As a result, both the remote electrical start and the cruise control features failed to operate as needed. The dealer acknowledged the failure but informed the contact that the part needed to repair the failure was unavailable. Once the part became available, the contact was given an estimate for the repair. The manufacturer was also notified of the failure and agreed to cover for part of the repair; however, once the part became available, the manufacturer no longer offered any financial assistance. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.
The ABS and Traction control lights began to flash and the alarm began to come on intermittently in 2021. I took the truck to the dealer for repairs because the ABS, Traction Control and Cruise Control were not working. The repair cost was $1,00 at my expense. The problem has recently returned and is going to need repaired at my expense again. The ABS system not working causes a safety concern with stopping the vehicle. This is a know issue with these vehicles as such I feel it should be the manufactures responsibility for repairs.
A D V E R T I S E M E N T S
- Marysville, PA, USA