NHTSA — Steering Problems

2004 Saturn Ion (Page 16 of 16)

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: Ahh, the 2004 Saturn Ion: defective transmission, deadly ignition switch, temperamental power steering and a cheap plastic exterior that won’t protect you in a crash. What more could you want?

The 2004 Ion was part of GM’s massive ignition switch recall where it was revealed they waited 10 years – and let 13 people die – before doing anything about it. It also features GM’s now infamous VTi continuously variable transmission. Let me tell you, the only thing the VTi did continuously was fail on its owners. GM scrapped it after only two model years.


really awful
Crashes / Fires:
13 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
79,882 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Saturn Ion steering problems

steering problem

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2004 Saturn Ion Owner Comments (Page 16 of 16)

« Read the previous 20 complaints

problem #2

Nov 072007

Ion 4-cyl

  • Manual transmission
  • 76,780 miles


Intermittently power steering warning light would appear on dash and power steering would stop working. This happened once one day and twice the second day when I called for an appointment with the service department of the dealer. The car is 4 years old and is no longer under warranty. The dealer replaced the electric power steering assembly at a cost of approximately $1200. When I was told that this just "sometimes happens" by the dealership, I could not understand why it was not considered a serious defect and recalled. I decided to look on the internet and found that it happens to Saturn Ions as well as other General Motors vehicles. In my opinion, a 4 year old car should not just suddenly lose power steering. This could have resulted in tragedy. Suppose a driver has to swerve to avoid an obstacle and the power steering fails at that moment. This is something which I believe GM is aware of and is choosing not to warn people about. I intend to make my voice heard in as many forums as possible. This is a very serious problem and I sincerely hope it can be addressed before even one person loses their life.

- Mandeville, LA, USA

problem #1

Apr 232007

Ion 4-cyl

  • Automatic transmission
  • 45,326 miles
The contact owns a 2004 Saturn Ion 2. while driving 25 mph, the contact attempted to turn the wheel and it locked. The brakes failed and the vehicle crashed into a pole. The air bag deployed, but the driver was injured. Saturn stated that the vehicle is not a defect. The vehicle was destroyed. The current and failure mileages were 45,326.

- Lumberport, WV, USA

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