Copy of email letter to Ms. Barra (General Motors) regarding frustration of being a Saturn owner. 2005 Saturn Ion. The consumer stated she never came close, to getting the gas mileage as advertised. She also experienced problems with the suspension, and for a little over a year, she had problems with the vehicle not starting. On one occasion, when she inserted the key into the trunk, the entire trunk lock fell into the car. The consumer received a recall notice, regarding the ignition. However, the parts were not available.

- Rancho Cucamonga, CA, USA

The contact owns a 2005 Saturn Ion. The contact stated that the vehicle suddenly stalled while traveling various speeds. The contact also stated that upon inspection, it was found that the control arms and bushings needed to be replaced. The vehicle was taken to the dealer where the failure was confirmed. The stalling issue was not diagnosed. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was not available. Updated 06/10/14 the consumer stated the vehicle shut off multiple times in 2006. In 2007, the ignition cylinder binded up, engine light illuminated, headlights dimmed, and front end issues. In 2008, all 4 fuel injectors were replaced, noise came from the front end, and front passenger window would not roll up. Replaced both front end sway bushings, insulator and/or front stabilizer shaft a. in 2010, again there was noise coming from the front end. Both left and right hub assemblies, lower control arms and bushings were replaced. In 2013, there was a gas leak. Updated 06/17/2014

- Howell, MI, USA

In cold weather my Saturn Ion will fail to start. The ignition will click a couple of time then nothing. I wait 8-10 minutes and try again sometimes it will attempt to start sometimes not. Then I have to wait some more and try again, eventually it will start. I had 2 new batteries replaced and still problem persists. I found a Saturn message board that addressed this very problem. Hope you can get Saturn to recall this issue.

- Iola, WI, USA

I bought the car brand new, drove one mile off the lot, the engine stopped and would not start. It was towed the next morning to the dealer and they replaced the engine control module. At 15,400 miles the car again would not start, they replaced the ignition switch. At 16,000 miles the chime for the ignition would not turn off and the ignition housing was replaced. At 19,500 miles I complained that the car would start and immediately turn off again, the dealer said nothing was wrong. The next day the ignition would not turn off and the key was stuck. They replaced the ignition housing again. At 22,300 miles I complained that the key was sticking in the ignition, the dealer said nothing was wrong. About 6 months later (last weekend before leaving to go out of town) at 27,200 miles the ignition would not turn off and the key was stuck again. The ignition housing was replaced for the third time! I contacted the manufacturer and was only offered a one year extension on the warranty. What good will an extended warranty do for a car that you can't trust to drive because you never know whether it will start or turn off when you need it to!!! I will never buy another Saturn again!!!!!

- Fresno, CA, USA