This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Subaru Ascent. While driving 70-80 mph, the vehicle jerked forward and the transmission started to slip. The vehicle was taken to dch Subaru of riverside (located at 8069 Indiana ave, riverside, ca 92504, (951) 428-2314) to be diagnosed, but the mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 5,200. The VIN was not available.
Within 5000 miles transmission jump, rear gear not work and the rab light, dealer told me he must replace! I find a lot of story on website, people have same issue and same amount of mileage
The Subaru Ascent was purchased August 2018 (about 7 months ago) and the car currently has about 14,000 miles. The cvt transmission began slipping around March 16th, 2019, causing intermittent vibration and loss of power when accelerating. This would occur at both low and high speeds, and would occur more frequently after the car had been driven for about 15 minutes. At highway speeds, the car would struggle intermittently to maintain speed. Initially the problem was sporadic, but with every day grew more frequent. After being taken to dealership to be evaluated, the dealer reported that while the technician was test driving the vehicle, complete failure of the transmission occurred and the car was no longer drivable. The dealer has ordered a new transmission to replace this failed one. Total time from onset of problem to transmission failure is about 2 weeks with regular daily driving.
Our Ascent started having a squeal and RPM jump around 6000 miles. The car would only makes this noise on acceleration and would cause the car to lock up until the chain/belt would reseat and the RPM return to normal. It throws no warning codes but happens randomly but several times when it does happen. Was told it was a transmission issue, but Subaru has replaced some and they are doing same thing. They told me to drive it like it is and service department was to file a claim with Subaru to try to get them to initiate a fix from the Subaru engineers. Totally not safe to drive at 65-70 and then it stalls out before it fixes itself.
- Austinville, VA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Redlands, CA, USA