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2020 Subaru Ascent
387 Technical Service Bulletins (TSBs)
TSB List for the 2020 Subaru Ascent
Technical Service Bulletins (TSBs) for the 2020 Ascent are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #Subarunet Announ
Subaru Safety Recall: WRL-21 a?? Front Axle Housing Read More »
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TSB #WRL-21
Subaru of America, Inc. (Subaru) has initiated this safety recall for certain 2020 model year Ascent vehicles in which the front axle housings may have been manufactured with improperly tapered tie rod mounting holes. Read More »
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TSB #SubaruNet Announ
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2020 model year Ascent vehicles in which the tie rod end mounting holes in the front axle housings may have an incorrect taper angle. Read More »
SUSPENSION
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TSB #5-88-21R
This bulletin announces a design change made to the front stabilizer bushings. Read More »
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TSB #05-88-21
This bulletin announces a design change made to the front stabilizer bushings. Read More »
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TSB #Subarunet Announ
Subaru Safety Recall: WRL-21 a?? Front Axle Housing Read More »
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TSB #WRL-21
Subaru of America, Inc. (Subaru) has initiated this safety recall for certain 2020 model year Ascent vehicles in which the front axle housings may have been manufactured with improperly tapered tie rod mounting holes. Read More »
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TSB #SubaruNet Announ
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2020 model year Ascent vehicles in which the tie rod end mounting holes in the front axle housings may have an incorrect taper angle. Read More »
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TSB #05-71-19R
This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and / or uneven road surfaces. Read More »
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TSB #05-71-19R
This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and/or uneven road surfaces. Read More »
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TSB #05-71-19
This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking of klunk type sound when going over slight bumps and/ or uneven road surfaces. Read More »
SERVICE BRAKES, HYDRAULIC
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TSB #06-78-20R
This Bulletin announces availability of new front brake pad kit established to address concerns of a squeaking sound heard when coming to a stop and / or a pulsation (judder) heard and felt during braking. Read More »
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TSB #06-78-20R
This bulletin announces availability of new front brake pad kit established to address concerns of a squeaking sound heard when coming to a stop and / or a pulsation (judder) heard/felt during braking. Read More »
SERVICE BRAKES, AIR:DISC:PADS
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TSB #06-78-20
This bulletin announces availability of new front brake pad kit established to address concerns of a squeaking sound heard when stopping. Read More »
ENGINE (PWS)
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TSB #14-27-21
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »
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TSB #WUU-06R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »
ENGINE AND ENGINE COOLING
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #09-88-22
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »
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TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
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TSB #02-190-22
This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area. Read More »
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TSB #02-188-21
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #07-198-21
This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #09-51-08R
This bulletin is to advise of SOAa??s revised catalytic converter recycling program shipping procedure. Read More »
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TSB #02-187-21
This bulletin outlines changes in the service procedure for engine oil pressure inspection. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »
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TSB #02-186-21
This bulletin outlines changes in the service procedure for scavenge pump assembly installation. Read More »
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TSB #11-202-21R
This bulletin announces availability of reprogramming files for the Engine Control Module (ECM). Read More »
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TSB #11-202-21
This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures. Read More »
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TSB #Subaru Tech Tips
Subaru Service and Technical Support Line Newsletter. (QMR of the Month) Read More »
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TSB #18-198-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
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TSB #11-195-20
This bulletin announces availability of a new vacuum hose assembly for the positive crankcase ventilation (PCV) system incorporating improved sealing to prevent potential oil seepage. Read More »
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TSB #Subarunet Announ
WUU-06 ECM Reprogramming for DTC C1424 Customer Satisfaction Service Program. Read More »
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TSB #02-184-19
This Service Information Bulletin provides the proper tightening / torque sequence to follow when installing Intake Duct #3 onto the intercooler assembly. Following the sequence below will insure the bolts remain fully tightened. Read More »
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TSB #11-192-19
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address isolated concerns of an extended cranking (hard starting) condition. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
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TSB #02-189-22
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs. Read More »
FUEL SYSTEM, GASOLINE
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TSB #WRG-21R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
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TSB #WRG-21R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
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TSB #WRG-21
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
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TSB #WRG-21R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
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TSB #Subarunet Announ
WRG-21 Fuel Pump Impeller Failure Safety Recall a?? Owner Notification. Read More »
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TSB #SubaruNet Announ
WRG-21 Fuel Pump Parts Scrapping. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #WRG-21R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is initiating a new safety recall in which the fuel pump may become inoperative. Read More »
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TSB #WRG-21
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is initiating a new safety recall in which the fuel pump may become inoperative. Read More »
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
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TSB #WRG-21R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
POWER TRAIN
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TSB #SubaruNet Announ
An announcment regarding final phase of customer mailing for recall WRK 21. Read More »
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TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
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TSB #WRK-21/22R
Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the ... Read More »
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TSB #SubaruNet Announ
Subaru of America, Inc. (Subaru) is initiating this safety and emissions Recall for certain 2019-2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the Continuously ... Read More »
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TSB #SubaruNet Announ
Recently following the release of the WRK-21 CVT Chain Guide Breakage, SOAa??s Techline started to receive some retailer inquiries regarding TCMs not accepting the testing/ temporary pak file or the final pak file and then failing to ... Read More »
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TSB #WRK-21R
Subaru of America, Inc. (Subaru) is initiating a new safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the ... Read More »
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TSB #16-132-20R
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
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TSB #16-139-22
The WRK-21 recall includes TCM reprogramming to prevent CVT chain slip. If, during the recall inspection, a vehicle is confirmed to have already experienced severe enough CVT chain slip, the CVT assembly will be replaced. Read More »
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TSB #SubaruNet Announ
WRK-21 rental pre-authorization. Read More »
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TSB #SubaruNet Announ
UPDATE Subaru Safety & Emissions Recall: WRK-21 a?? CVT Chain Guide Breakage. Read More »
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TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
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TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
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TSB #Subarunet Announ
WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental. Read More »
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TSB #16-132-20R
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #Subarunet Announ
Subaru Safety & Emissions Recall: WRK-21 a?? CVT Chain Guide Breakage Read More »
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TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
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TSB #SubaruNet Announ
Subaru of America, Inc. (Subaru) is initiating a new safety and emissions recall for certain 2019 - 2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the ... Read More »
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TSB #16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
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TSB #16-132-20R
Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions. Read More »
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TSB #16-131-20R
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #16-128-20R
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH a??Aa?? CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »
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TSB #16-132-20R
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
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TSB #16-131-20
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »
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TSB #16-128-20R
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG. Read More »
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TSB #16-128-20
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 - TRANSMISSION FLUID PRESSURE SENSOR/ SWITCH "A" CIRCUIT LOW. Read More »
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TSB #16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
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TSB #16-103-16R
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION
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TSB #16-132-20R
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
ELECTRICAL SYSTEM
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TSB #07-199-21R
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
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TSB #07-178-21R
This bulletin is being released as guidance for proper testing and charging of vehicle batteries. Read More »
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TSB #07-207-22R
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries. Read More »
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TSB #18-225-22R
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
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TSB #SubaruNet Announ
Battery Drain Class Action Settlement- Warranty Extension Training. Read More »
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TSB #SubaruNet Announ
Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain in certain Subaru vehicles. Read More »
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TSB #07-207-22R
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries. Read More »
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TSB #07-199-21R
This Service Information Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
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TSB #15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #15-282-21R
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
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TSB #SubaruNet Announ
The purpose of this communication is to assist retailers with questions or concerns regarding the OTC 16-3880X videoscopes, including repairs and replacement procedures. Read More »
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TSB #SubaruNet Announ
REQUIRED Information for WRK-21 Service Claims. Read More »
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TSB #12-240-22
This bulletin announces the repair procedures for the left and right-side horns to address DTC B1610 (Front Sub Sensor RH Failure) detected when the horns are operated shortly after engine start up. Read More »
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TSB #SubaruNet Announ
Recently following the release of the WRK-21 CVT Chain Guide Breakage, SOAa??s Techline started to receive some retailer inquiries regarding TCMs not accepting the testing/ temporary pak file or the final pak file and then failing to ... Read More »
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TSB #15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
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TSB #09-88-22
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »
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TSB #18-225-22
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #18-218-22
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C. Read More »
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TSB #02-190-22
This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area. Read More »
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TSB #15-192-22R
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment). Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
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TSB #01-175-16
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4. Read More »
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TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U). Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
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TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #15-251-19R
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
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TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #15-251-19R
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
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TSB #15-287-21
This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems. Read More »
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TSB #SubaruNet Announ
Effective today (October 1, 2021), the recommended replacement battery for the 19-21 MY Ascent models is changing from the SOA821B200 Flooded Battery to the SOA821B600 Enhanced Flooded Battery (EFB). Read More »
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TSB #15-195-16R
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #07-199-21R
This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.k.a. standby current). Read More »
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TSB #07-199-21R
This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (standby current). Read More »
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TSB #07-198-21
This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine. Read More »
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TSB #07-199-21
This bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #07-195-21
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module. Read More »
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TSB #05-85-21R
This bulletin announces a design change made to the TPMS valve assemblies. Read More »
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TSB #15-282-21R
This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
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TSB #Subarunet Announ
In January 2021, the replacement battery application for all Ascent and 2017- 2021 Impreza models were changed from part number SOA821B200 to part number SOA821B600. Read More »
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TSB #Subarunet Announ
SOA821B600 Battery Supersession Read More »
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TSB #07-190-21
This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with AppleA? CarPlayA? certification. Read More »
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TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
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TSB #15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #11-202-21R
This bulletin announces availability of reprogramming files for the Engine Control Module (ECM). Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
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TSB #11-202-21
This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures. Read More »
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TSB #07-155-19R
This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »
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TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
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TSB #16-128-20R
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH a??Aa?? CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »
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TSB #15-242-19R
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »
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TSB #15-267-20R
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »
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TSB #15-266-20R
This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
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TSB #15-265-20R
This bulletin provides an overview and basic instructions for use of the a??Destination to Vehiclea?? feature of the Gen 2 Telematics system. Read More »
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TSB #15-219-18R
This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System. Read More »
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TSB #15-236-18R
Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1I? Audio and Navigation Head Units. Read More »
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TSB #01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #15-219-18R
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »
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TSB #Subaru Tech Tips
Subaru Service and Technical Support Line Newsletter. (QMR of the Month) Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
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TSB #07-183-20
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »
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TSB #05-78-20
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »
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TSB #16-128-20R
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG. Read More »
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TSB #07-155-19R
This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »
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TSB #Subaru Starlink
Update for STARLINK Multimedia Software. (with 7-inch or 8-inch display) Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #15-271-20
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020. Read More »
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TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »
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TSB #15-219-18R
This Service information bulletin provides Telematics system/generation applicability. Read More »
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TSB #15-267-20
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »
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TSB #15-266-20
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
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TSB #15-195-16R
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »
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TSB #15-249-19R
This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #07-177-20
This bulletin announces availability of a new 120V inverter assembly. The new inverter has been developed in response to a limited number of reports describing the overcurrent protection feature triggering at less than the 100W ... Read More »
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TSB #07-155-19R
This bulletin announces a design change made to the PRG control module. Read More »
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TSB #12-288-20
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »
-
TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #15-195-16R
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »
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TSB #Subaru Tech Tips
Subaru's QMR of the month winner. Read More »
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TSB #15-219-18R
This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process. Read More »
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TSB #16-128-20
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 - TRANSMISSION FLUID PRESSURE SENSOR/ SWITCH "A" CIRCUIT LOW. Read More »
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TSB #15-262-20
This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed. Read More »
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TSB #07-173-20
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
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TSB #17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
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TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #18-198-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
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TSB #15-260-20
This bulletin describes two operational concerns and the repair method for addressing them on the Harman Gen 3.1 Display Audio (Mid) and Navigation -equipped (High) head units. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #07-165-20R
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »
-
TSB #15-255-19R
The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »
-
TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »
-
TSB #17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
-
TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
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TSB #WUU-06R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »
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TSB #WUU-06
"In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »
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TSB #15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
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TSB #15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »
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TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
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TSB #15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »
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TSB #15-251-19R
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #15-243-19R
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »
-
TSB #15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
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TSB #15-247-19R
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »
-
TSB #15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »
-
TSB #15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
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TSB #15-233-18R
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »
-
TSB #15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
-
TSB #11-192-19
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address isolated concerns of an extended cranking (hard starting) condition. Read More »
-
TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
-
TSB #15-253-19
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customera??s AndroidA? phone / device through the head units (H/U) used in the ... Read More »
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TSB #15-251-19
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
-
TSB #15-249-19
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
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TSB #10-94-19
This bulletin announces a change made to blower unit assemblies used for front seat cushion and backrest ventilation. Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #16-139-22
The WRK-21 recall includes TCM reprogramming to prevent CVT chain slip. If, during the recall inspection, a vehicle is confirmed to have already experienced severe enough CVT chain slip, the CVT assembly will be replaced. Read More »
-
TSB #Subaru Starlink
Update your STARLINK Multimedia Software and Navigation Maps. Read More »
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
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TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
AIR BAGS
-
TSB #17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
-
TSB #17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
SEAT BELTS
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-292-20
This service infromation bulletin provides an important precaution to follow whenever installing the front seat belt assembly retaining bolts located at the base of the "B" pillar. Read More »
STRUCTURE
-
TSB #12-319-21
This bulletin announces design changes made to the front and rear door glass run channels. Read More »
-
TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
-
TSB #12-316-21
This bulletin announces changes made to the rear door weatherstrip to optimize sealing performance. Read More »
-
TSB #07-155-19R
This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »
-
TSB #12-286-20
This bulletin announces a design change made to the front door weatherstrips to prevent interference with the leading edge of the rear doors under certain circumstances. Read More »
-
TSB #12-281-20
This bulletin provides a repair procedure to address a small number of customer concerns of the hood panel surface vibrating while driving. Read More »
STRUCTURE:BODY:DOOR
-
TSB #12-279-20R
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »
STRUCTURE:BODY:TAILGATE
-
TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
-
TSB #07-155-19R
This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »
-
TSB #07-155-19R
This bulletin announces a design change made to the PRG control module. Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE
-
TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
-
TSB #07-173-20
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
LATCHES/LOCKS/LINKAGES
-
TSB #07-199-21R
This Service Information Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
-
TSB #12-323-21
This bulletin announces the service procedure for addressing possible water entry into the interior from the door(s) area. Read More »
-
TSB #07-195-21
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module. Read More »
-
TSB #07-155-19R
This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »
-
TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
-
TSB #07-155-19R
This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module. Read More »
-
TSB #07-155-19R
This bulletin announces a design change made to the PRG control module. Read More »
-
TSB #12-286-20
This bulletin announces a design change made to the front door weatherstrips to prevent interference with the leading edge of the rear doors under certain circumstances. Read More »
-
TSB #07-173-20
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
-
TSB #05-78-20
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »
WHEELS
-
TSB #05-85-21R
This bulletin announces a design change made to the TPMS valve assemblies. Read More »
SEATS
-
TSB #12-288-20R
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-306-20R
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »
-
TSB #12-302-20
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
-
TSB #12-288-20
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »
-
TSB #12-273-19
This bulletin announces availability of redesigned leather seat cushion trim covers to address isolated customer concerns of wrinkles appearing during early stages of vehicle use as shown in the example photo below. Read More »
-
TSB #10-94-19
This bulletin announces a change made to blower unit assemblies used for front seat cushion and backrest ventilation. Read More »
FORWARD COLLISION AVOIDANCE
-
TSB #15-267-20
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »
-
TSB #07-165-20R
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »
COMMUNICATION:MANUFACTURER TELEMATICS
-
TSB #15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
EQUIPMENT
-
TSB #07-199-21R
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
-
TSB #07-178-21R
This bulletin is being released as guidance for proper testing and charging of vehicle batteries. Read More »
-
TSB #07-207-22R
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries. Read More »
-
TSB #18-225-22R
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
-
TSB #SubaruNet Announ
Battery Drain Class Action Settlement- Warranty Extension Training. Read More »
-
TSB #18-208-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models. Read More »
-
TSB #15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #Subaru Tech Tips
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #15-282-21R
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
-
TSB #SubaruNet Announ
Recently following the release of the WRK-21 CVT Chain Guide Breakage, SOAa??s Techline started to receive some retailer inquiries regarding TCMs not accepting the testing/ temporary pak file or the final pak file and then failing to ... Read More »
-
TSB #16-132-20R
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
-
TSB #15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
-
TSB #16-139-22
The WRK-21 recall includes TCM reprogramming to prevent CVT chain slip. If, during the recall inspection, a vehicle is confirmed to have already experienced severe enough CVT chain slip, the CVT assembly will be replaced. Read More »
-
TSB #18-225-22
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #SubaruNet Announ
WRK-21 rental pre-authorization. Read More »
-
TSB #18-218-22
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C. Read More »
-
TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
-
TSB #18-220-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #02-190-22
This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area. Read More »
-
TSB #01-175-16
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #02-189-22
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs. Read More »
-
TSB #02-188-21
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines. Read More »
-
TSB #SubaruNet Announ
WRG-21 Fuel Pump Parts Scrapping. Read More »
-
TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
-
TSB #WRG-21R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
-
TSB #15-195-16R
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
-
TSB #06-78-20R
This Bulletin announces availability of new front brake pad kit established to address concerns of a squeaking sound heard when coming to a stop and / or a pulsation (judder) heard and felt during braking. Read More »
-
TSB #07-199-21R
This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (standby current). Read More »
-
TSB #12-323-21
This bulletin announces the service procedure for addressing possible water entry into the interior from the door(s) area. Read More »
-
TSB #18-212-21
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »
-
TSB #09-51-08R
This bulletin is to advise of SOAa??s revised catalytic converter recycling program shipping procedure. Read More »
-
TSB #18-208-21
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #05-84-21
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »
-
TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
-
TSB #14-27-21
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »
-
TSB #07-190-21
This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with AppleA? CarPlayA? certification. Read More »
-
TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
-
TSB #15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »
-
TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
-
TSB #15-267-20R
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »
-
TSB #15-265-20R
This bulletin provides an overview and basic instructions for use of the a??Destination to Vehiclea?? feature of the Gen 2 Telematics system. Read More »
-
TSB #15-236-18R
Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1I? Audio and Navigation Head Units. Read More »
-
TSB #01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »
-
TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #15-219-18R
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »
-
TSB #12-306-20R
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »
-
TSB #15-255-19R
Map update for Harman Gen 3.1 Navigation Equipped Head Units. Read More »
-
TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
-
TSB #Subaru Tech Tips
Subaru Service and Technical Support Line Newsletter. (QMR of the Month) Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #10-19-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #07-183-20
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »
-
TSB #12-302-20
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
-
TSB #18-201-20
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »
-
TSB #18-200-20
This bulletin provides a description of current changes to Service Manuals. Read More »
-
TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »
-
TSB #14-22-16R
Special Service Tools Cross Reference List. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »
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TSB #15-266-20
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
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TSB #15-195-16R
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »
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TSB #01-181-20
All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »
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TSB #12-286-20
This bulletin announces a design change made to the front door weatherstrips to prevent interference with the leading edge of the rear doors under certain circumstances. Read More »
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TSB #15-262-20
This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed. Read More »
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TSB #17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
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TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #18-198-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
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TSB #15-260-20
This bulletin describes two operational concerns and the repair method for addressing them on the Harman Gen 3.1 Display Audio (Mid) and Navigation -equipped (High) head units. Read More »
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TSB #15-130-08R
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. Read More »
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TSB #15-255-19R
The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »
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TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »
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TSB #17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
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TSB #05-71-19R
This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and/or uneven road surfaces. Read More »
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TSB #15-236-18R
Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units. Read More »
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TSB #15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »
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TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
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TSB #15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »
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TSB #15-251-19R
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #15-243-19R
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »
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TSB #15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
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TSB #15-247-19R
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »
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TSB #15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »
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TSB #15-233-18R
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »
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TSB #15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
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TSB #15-249-19
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
EQUIPMENT:ELECTRICAL
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TSB #15-249-19
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
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TSB #15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
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TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U). Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #15-249-19R
This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
EQUIPMENT:MECHANICAL
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TSB #12-288-20
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #16-132-20R
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #01-183-20
Vehicle repair program for customers affected by the COVID-19 quarantine. Read More »
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TSB #07-165-20R
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »
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TSB #15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
EQUIPMENT ADAPTIVE/MOBILITY
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TSB #SubaruNet Announ
Recently following the release of the WRK-21 CVT Chain Guide Breakage, SOAa??s Techline started to receive some retailer inquiries regarding TCMs not accepting the testing/ temporary pak file or the final pak file and then failing to ... Read More »
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TSB #WRK-21R
Subaru of America, Inc. (Subaru) is initiating a new safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the ... Read More »
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TSB #16-132-20R
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
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TSB #15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
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TSB #05-88-21
This bulletin announces a design change made to the front stabilizer bushings. Read More »
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #07-190-21
This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with AppleA? CarPlayA? certification. Read More »
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TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
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TSB #12-306-20R
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »
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TSB #12-302-20
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
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TSB #12-279-20R
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »
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TSB #17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
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TSB #15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »
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TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
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TSB #15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
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TSB #15-247-19R
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »
-
TSB #15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »
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TSB #15-233-18R
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »