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really awful
Typical Repair Cost:
No data
Average Mileage:
51,750 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (2 reports)
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2020 Chevrolet Trax brakes problems

brakes problem

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2020 Chevrolet Trax Owner Comments

problem #2

Jan 122023


  • Automatic transmission
  • 51,731 miles


I am here AGAIN, my trax is now BACK in the shop with the same brake lock down/stabilitrak issue. The dealership is now replacing the brake booster. They said they are running out of ways to fix this. I asked them what I'm supposed to do if they can't fix it? I still have 3 years left to pay on this car...I'm not paying for a car that even the dealership can't fix. I explained to them that I understand that they are doing all they can, I think GMC needs to step up and take care of what is obviously a defect. The manager said that it is too awful to contemplate what will happen should that occur. I told him my next step would be to find a lawyer.

- Joanne J., Ashland, US

problem #1

Jan 192023


  • Automatic transmission
  • 51,731 miles

OK, Same problem as before, Car brakes lock up on the highway. This will be the 5th breakdown in 5 months, (once just two weeks ago) once it broke down while they were test driving it after the repair! The brakes lock down and "service stabilitrak" light comes on. This time I could tell it was coming because the entire car began vibrating right before it happened.

I called the dealership, they are trying hard to fix it and at this point I am sure they are sick of looking at me. I joked with them that if this keeps up I will have to start inviting them to holiday meals. The tow truck driver offered to make me a company mascot. This is tiresome, at what point does GMC/Chevrolet step in and take over? Honestly? So far, Fuse block, wiring harness, abs module, a valve, a master cylinder, a brake switch, a coil pack with plugs, tow bills and countless hours in labor? Let's not forget missed wages, aggravation and inconvenience that buying a new car was supposed to take care of?

Do I have to actually DIE in a car accident? Does someone I hit due to loss of vehicle control???? I guarantee that this will not be an isolated problems....someone else either has or will have this same problem. Let's not forget the gorgeous loaner car, that I could never afford in a million years, if I scratch, nick, or it gets dinged I get to pay for the damages?????

- Joanne J., Ashland, US

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