10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,646 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Subaru Crosstrek miscellaneous problems

miscellaneous problem

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2018 Subaru Crosstrek Owner Comments (Page 1 of 2)

problem #29

Jan 192023

Crosstrek 4-cyl

  • miles

A D V E R T I S E M E N T S

I was driving on Tuesday, January 17 and my steering made a pooping nose strug and swirl to the right then continue driving. I found it strange but this never happened. Then on Thursday, January 19, 2023, I put my vehicle into the driveway, my engine was not even off yet, my steering wheel to the left with key still in the ignition it locked. I know how to unlock my wheel but with this I can't this is the 4th time it has happened. It is freaking me out because every time my son is in the car. If this happens when I am driving it going to take the grace of God to save us. The first time was in Hartsdale, NY parking lot Subaru assistance was called, he made a report, 2nd time it happened by Trader Joes Larchmont, NY Police came out they made a report, 3rd time a Man in KeyFood Bronx, NY 2022, help me and 4th Time January 19, 2023 Entourage Automotive Corp tow was called. He wants to tow my car in the morning to Subaru Service because he says it too stiff and hard to turn. He had to lean his body on it and then turn it hard. I can't do that and it not suppose to do that. In December 21, 2022, my car was park under the port, when I went out the hand rest was wrinkled. When I took my car in for 4 tires I indicated this to Will the service guy and he said I could buy a new one and have it replace. It was strange he never hard of it. Well know through some research this is a big issue with vehciles from 2017 to 2022 and they have a cover for it now. but it should have been a recall to fix the ones it already happen too now.https://subaru.oemdtc.com/3574/2017-2021-subaru-center-console-armrest-cover-wrinkled-appearance My car is staining from the ceiling to the side of the upper doors, as well as water stains.

- Bronx, NY, USA

problem #28

Nov 092022

Crosstrek

  • miles
On Nov 9 2022 the owner was pulling into a parking space at a mall and the Subaru Crosstrek 2018 suddenly accelerated and slammed into the wall of a store. The airbags did not go off. The driver was going at a slow speed and putting on the brake. The driver and occupant suffered some impact from the seat belts but no other injuries. If pedestrians had been on the sidewalk in front of the parking space there could have been injuries. The wall was not damaged and no police report was filed.The incident was reported to the insurance company and the car was repaired for $11,710. On Jan 17 2023 the owner was pulling into a parking space at a mall and there was a quick sudden acceleration but not as forceful as before and putting on the brake stopped the car.

- Charlotte, NC, USA

problem #27

Aug 122022

Crosstrek

  • miles
Battery issues

- New Port Richey, FL, USA

problem #26

Aug 252022

Crosstrek

  • miles

A D V E R T I S E M E N T S

A crack developed on the front windshield of my 2018 Subaru crosstrek out of nowhere. There was no accident or incident of a object (rock, dirt, etc-€¦) that hit my windshield. I noticed the damage getting into my car that is parked inside a closed, locked garage.

- Reno, NV, USA

problem #25

Feb 182022

Crosstrek

  • miles
My car was parked in the covered garage at the Denver airport. I left for 3 days and came back to a large crack in the windshield stemming from the lower driver side to the middle of the windshield. Nothing had hit it. It spontaneously cracked.

- Colorado Springs, CO, USA

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problem #24

Jul 042022

Crosstrek 4-cyl

  • miles
This issue has happen 2 other times one time last year where Suburu Tow Truck had to be called, 2nd time May 2022 in Larchmont, NY and a Police Office Had To Come Help Me. And, the 3rd time on July 4, 2022, in the super market of Key Food, Throggsneck, NY a stranger had to help me. When, I park my car and I turn off my ignition and the steering wheel is to the left it will lock. The manual says when the steering wheel locks to insert the key and slightly turn the wheel and it will unlock. Well I am not strong enough to do it. Usually, men come to assist me and they have trouble unlocking it. There is something definately not right. I should never have to go through so much trouble and why is my steering wheel locking. I also have issue with my car staining in various places. I don't eat in my car and my car is under a port in a shaded area. I have taking it to the dealer and reported it to suburu they said nothing. But, my car keeps staining. I had my car since 2017. And, I had multiple problems with it. The air conditioner doesn't cool enough, even when it is 70 degrees inside or out, the hose has be change multiple times, my tires rotors have always been black and I never take to a car wash i wash it at home and dry it wheel by wheel, and the back door does open properly and I have been hit in the head several times. I had computer problems where it keeps being reprogramed. But, the steering wheel is freaking me out I have a child and being lockout of my vehicle because I can't turn it on is very dangerous. Please assist. I have a video. it won't let me upload the video? Why [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Bronx, NY, USA

problem #23

Apr 042022

Crosstrek

  • miles

A D V E R T I S E M E N T S

The windshield cracked across the whole front of the car while it was parked in a private lot. There is no sign of impact.

- Pawtucket, RI, USA

problem #22

Dec 142021

Crosstrek

  • miles
This is the second time my windshield has spontaneously cracked since buying my 2018 Crosstrek. Both the first and this time, the windshield appears to crack for no apparent reason and the crack grows every day until it crosses the entire windshield. These are costly to repair and should NOT crack without any visible damage.

- Lincoln, NE, USA

problem #21

Apr 212021

Crosstrek

  • miles
Cowl panel separates from windshield. Taken to dealer on 4/21/21, paid $410 for replacement, 8 months later, 12/11/21, noticed separation again. At dealer to have it replaced. Same issue reported with Impreza, NTSHA IDs: 11408233, 11193248. Cowl separation probably allows water intrusion into engine compartment, possible degradation of window seal and further fogging of windshield.

- Johns Creek, GA, USA

problem #20

Oct 012021

Crosstrek

  • miles
The third windshield we've had on this car cracked again for now reason. This is available for inspection, and we have documentation of the previous issues, including when Subaru paid part of the second one because they determined there was no reason the windshield should have cracked. Windshield cracked while in the driveway (we were in the car), determined unsafe to drive.The problem keeps occurring. Each windshield replacement has been performed by the dealership we bought the car from. The vehicle has been inspected by the State Farm insurance folks for payment of the first windshield repair. There was no warning for the crack.

- Moorpark, CA, USA

problem #19

Jun 172021

Crosstrek

  • miles

A D V E R T I S E M E N T S

UNKNOWN My Subaru has always had a little hesitation when accelerating. I brought this up to the dealer and they are telling me it is normal. However, in the last few months, it has gotten worse. Sometimes, when trying to accelerate into traffic, the car feels like it's going to stall or die, then it kicks in and I am able to accelerate. This is intermittent, so I never know when it's going to happen. This is a safety issue, since the hesitation could cause me to get hit.

- Roseville, CA, USA

problem #18

May 212021

Crosstrek

  • miles
Sunroof exploded while driving at highway speed. Nothing hit my car while driving, no cars were in front of me. Glass and debris fell on my while I was driving. The car was taken to the dealer for repair because local auto glass shops would not work on the sunroof. The car has been with the dealer for almost a week. They are telling me that there is not a sunroof glass available in the United States.

- Reading, PA, USA

problem #17

Feb 182021

Crosstrek

  • 36,300 miles
Out of nowhere my windshield had a 5 inch crack, from the bottom of the windshield on the passenger side. There is no chip, just a crack. There is nothing that I know of that caused this. I see online that there are a lot of problems with Subaru windshields cracking. I do not have a picture, just a copy of the receipt for replacement.

- Akron, OH, USA

problem #16

Feb 252021

Crosstrek

  • 33,700 miles
On my way to work at 6:30am, my 2018 Subaru Crosstrek with eyesight may have had tiny rock create a pin sized chip in windshield. I park my car on the roof of a parking garage. When my shift was over at 7:30pm, I noticed a fracture about the size of one and a half dollar bills or close to 5 or 6 inches in length. The fracture was on the driver's side upper left hand corner. Called the dealership and they said to file a quote with my auto insurance. Since its not covered under the warranty.

- Pringle, PA, USA

problem #15

Jan 242021

Crosstrek

  • 53,000 miles
While driving on my way home in light snow my window cracked starting at 6 inches and is now over a foot long and growing.

- Naples, FL, USA

problem #14

Jan 072021

Crosstrek

  • 18,000 miles
My windshield got a big crack out of nowhere while I was driving on a highway. In addition my windshield wiper nozzles and pump have both been replaced due to problems cleaning window but continue to malfunction still and I can't see clearly because of it.

- Rockaway Beach, NY, USA

problem #13

Jul 102020

Crosstrek

  • 60,000 miles
With the crack covering the eyesight system, the warning signal was always flashing and causing my steering to pull to one side. Since it was doing this it was causing the car to pull to one side or bring my tires costing me an additional $800 to replace the tires balance and alignment for my Crosstrek, plus the downtime that I had to takeoff from work to get my car worked on at the Subaru dealership.

- Lone Tree, CO, USA

problem #12

Oct 012020

Crosstrek

  • 0 miles
Have asked Subaru to update their software to control the dash board. When the digital dash is set to the digital speedometer, and a call comes in, the dash displays :call in progress" and no longer shows the digital speedometer. Subaru has not made any software updates to their software.

- Stockton, CA, USA

problem #11

Aug 212020

Crosstrek

  • 36,500 miles
I was driving on highway 65 mph but did not see anything hit windshield. Small crack to start.. small spider web crack grew into a un-repairable 6-8 inches in 4 days.

- Charlottesville, VA, USA

problem #10

Jun 102020

Crosstrek 4-cyl

  • 19,500 miles
My windshield has cracked twice and chipped other times, I believe it to be defective!

- Kansas City, MO, USA

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