This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Started getting a vibration I thought was a tire problem. It would only show up after 30 minutes or so of driving. It happened several times while trying to have the tire store figure it out. On Friday 15 Sep 2023 we drove at highway speeds to Dayton and back. Noticed it occur twice. The next morning we were a few miles from home checking out a dog boarding place. We went to leave and heard a loud pop. The lower right control arm broke. If it had happed the previous day it could have been fatal! This vehicle has been almost exclusively service by Busam Subaru at all recommended short intervals, 3,750miles. The recall for this was performed by Busam on1/31/2012. They always state they have performed a complete inspection and what needs attention. I am now having service done locally since all of their latest services have been dismal at best. I have counted on them to keep me, my family, and my Forester safe. Very disappointing considering how this could have turned out.
I've been having problems with front end control whenever I go over a bump at highway speeds. It feels as though the steering wheel is being pulled from my hands. I get an alignment every 6 months with no improvement.
The contact owns a 2007 Subaru forrester X. the contact stated that the specification of the alignment on the vehicle was causing his tires to wear prematurely. The vehicle was inspected by an independent mechanic and they informed him of the same specifications and there was no remedy. The contact stated that he had to replace tires approximately 32,000 miles apart. The dealer advised him to contact the manufacturer for assistance. The manufacturer was contacted and they advised him that the vehicle was designed in that manner and offered no further assistance. The vehicle was not repaired. The failure mileage was approximately 40,700. The VIN was unavailable.
- York, SC, USA
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- Carlisle, OH, USA