This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The automatic rear liftgate opens all the way, then closes automatically on your head/back. This has been happening with my car for over a year. When it started, it was occasional, but now it happens nearly every time. When it closes, it does so with considerable force, and has knocked me over twice. One time it hit my head just right and I came close to losing consciousness. I have taken it to Subaru and they said it wasn't an issue. They just reset the liftgate trim height, but that only fixed it for 2 closes. Then it started again. There are many reports of this issue online, and others note that it is a safety concern as well. Others have reported that replacing the liftgate struts and/or the entire liftgate mechanism resolved the problem.
- Boston, VA, USA
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- Boston, VA, USA