2011 Subaru Legacy steering NHTSA complaints: Steering

NHTSA — Steering Problems

CarComplaints.com Seal Of


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,446 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Subaru Legacy steering problems

steering problem

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2011 Subaru Legacy Owner Comments

problem #13

Dec 122016


  • 62,000 miles


Steering wheel remote radio volume control intermittent to non-operational. Problem began while parked and running after adjusting steering wheel to full length position (closer to driver).

- Dayton, OH, USA

problem #12

Nov 152012

Legacy 4-cyl

  • 16,000 miles
When driving over even the slightest rough road, not potholes or large bumps, but surfaces that seem to be just rough or slightly rippled maybe, it varies from different surfaces, the struts shake and cause a loud vibrating noise as if they are loose. I have experienced this in other cars and the problem was a broken strut mount. When replaced it was fixed. I can't get the Subaru mechanics to experience this while they drive the car. I have been told the struts mounts have been checked and are tight. However I believe they may still be cracked or broken in some way. Simply putting a wrench on them and finding them tight will not reveal a broken strut mount this problem has been ongoing for about 4 years of the 6 years we have owned the car. Lately it has begun to sort of drift and steering is very sensitive at high speed. Current mileage is 54,000 at 6 years.

- Wytheville, VA, USA

problem #11

Aug 282014


  • 40,000 miles
Vehicle sways side to side from one side of road to other side of road at highway speeds around 60 mph. When vehicle is driven about 45 had not effect on steering. When driven on the highway the steering pulls extremely, unable to control the steering wheel while griping the steering wheel hard. The car is being pulled side to side at highway speed 60 mph can not get the speed up pass 60 mph and happens in slight windy conditions. Dealer is unable to locate the problem since all the tires are brand new, alignment is fully perfect. Suspensions are perfect.

- Bowdoinham, ME, USA

problem #10

Jul 192013


  • 86,000 miles


Driving on newly paved highway at 80mph the car starts to shake and vibrate. At lower speeds this is not an issue.

- Naugatuck , CT, USA

problem #9

Aug 152012


  • miles
2011 Subaru Legacy. Consumer states vehicle has a flaw of wandering when driven on highways at speeds above 60 mph the consumer stated when driving at speeds of 45 mph or less, the steering was fine, although it was considerably stiffer. In the lower speed range, the dead-band on the steering wheel was near zero. However, at highway speeds the dead-band approached 1 inch. The dead-band seemed to be what caused the vehicle to wander continuously from one side of the lane to the other. The wandering only occurred on a straight well used highway. On curves, there was no wandering because the steering wheel was at the edge of the dead-band. The consumer returned the vehicle to the dealer twice. The first time. The wheels were aligned, which did not solve the problem. On the second visit, the shop could not reproduce the problem because there was no straight worn highways close by. The dealer performed a four wheel alignment on the vehicle. The consumer continued to experience the wandering problem. Updated 12/19/12

- Pittsburgh, PA, USA

problem #8

Aug 122012

Legacy 4-cyl

  • 18,200 miles
At highway speeds going around turns steering is very loose, car to wonder and not maintain track causing you to jerk the wheel to currect..

- Randolph, NJ, USA

problem #7

Jan 022011

Legacy 4-cyl

  • 1,000 miles


While driving on the highway at 60+ mph the vehicle exhibits a severe "sway" or pull from side to side. The severity of the swaying increases with speed, the driver has to "fight" the steering wheel to keep the vehicle centered in its lane. The sway/pull has been present since the first highway trip at about 1000 miles, and is still present after dealer checks and realignments. The swaying can be so severe as to make the driver feel the car is uncontrollable at normal highway speeds. The swaying can be so severe as to cause the vehicle to depart from its lane. The swaying/pulling occurs in all road conditions. Passengers in the vehicle have commented on the swaying, stating they felt "unsafe". tire pressures have been checked and adjusted to manufacturers specifications before each highway trip. When tested with a chase vehicle the 2nd vehicle did not exhibit these symptoms ruling out road/wind conditions.

- Herndon, VA, USA

problem #6

Feb 012011

Legacy 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2011 Subaru Legacy. The contact stated that the vehicle would become extremely hard to control when driving in heavy winds or when a heavy vehicle would pass. The vehicle was taken to the dealer and the dealer discovered that the right rear found to be slightly out of alignment. The dealer performed an alignment and the contact stated that the repair partially corrected the failure. The manufacturer was contacted and advised that all of the 2011 Subaru Legacy vehicles rode the same in heavy winds due to the vehicle design. In addition, the contact stated that when the steering wheel was moved one inch in either direction, the engine rpms would increase excessively and the vehicle would roll forward independently. The dealer advised that the software in the PCM was the cause of the failure but could not be repaired. The vehicle was not repaired. The VIN was not available. The failure mileage was unknown, but the current mileage was 15,000.

- Sandwich, IL, USA

problem #5

Aug 202011

Legacy 4-cyl

  • 100 miles
Feeling unsteady on highway speeds 60+, whistle noise in heater vent not fixed by dealer, volume buttons on steering wheel not working brought in 4 times to dealer to fix, whistle noise in window was told is the mirrors outside however when roll window up and down several times...it hits the top hard, but shuts fully and noise stops sound like window will break, hard start 3X dealer asked where I buy my gas, hood of car vibrates on highway, heat comes out strong on windshield on foot setting, dealer said normal and showed map however its the same as setting it to foot and windshield setting, mileage: On full says 430, I clocked it and when it showed 380 we had only drove 17 miles inaccurate. Cup holder broke after putting water bottle in it was replaced by dealer, transmission shifting down by bucking dealer stated memorizes driving. Inside scratches easy cheap. Have case w Subaru of America but getting nowhere.

- Southington , CT, USA

problem #4

Jul 072011

Legacy 4-cyl

  • 1,500 miles
Dash trouble lights flashing constantly on and off check engine, brake failure, all wheel drive failure, cruise control failure, temperature light, oil warning light, engine not engaging when gas pedal depressed. Car wobbles side to side at speeds greater than 60 mph, steering wheel excessive vibration. Currently in repair for over one week. Appears dealership can not correct. When originally reported to service advisor he stated to bring in the car in one week. Took car in immediately per owners manual and he then stated he could not release car back to me because it was unsafe to drive. This is a new vehicle with 1500 miles.

- Palm Springs, CA, USA

problem #3

Dec 232010


  • 1,500 miles


At highway cruising speeds of 60-75mph there is a vibration/shake that is felt through the steering wheel. When traveling long distances this vibration causes discomfort to hands/arms. Decreased tire pressure, road force balance, and steering wheel replacement (soa tsb) did not fix. Next step is to replace tires. These are "bandaids" to the problem. Please force a real solution.

- O'fallon, MO, USA

problem #2

Oct 012010


  • 350 miles
Severe steering wheel/front end shimmy about 60+ mph with normal driving. Pretty much a constant oscillation at road speed. Road force balancing of no help, nor do new tires have any effect. For goodness sake, NHTSA, please start a formal investigation of this significant and prevalent problem...please.

- Youngstown, OH, USA

problem #1

Aug 092010


  • 150 miles
2011 Subaru Legacy 2.5I cvt premium model : at highway cruising speeds of 60+ mph, the vehicle feels "wobbly". the car feels as though it is getting swayed from side to side, even in good road conditions. This feeling is very unsafe. It causes a feeling of loss of control on the vehicle. This happens even though the weather conditions are normal (no excessive winds or cross winds). This seems noticeable to the passengers as well. The swaying happens in right as well as left directions. No amount of steering wheel control seems to counter this. Tire pressures are accurate to specifications and the car is brand new.

- Decatur, IL, USA

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