This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've owned my 2019 Subaru Legacy for exactly one month. Yesterday, while driving on route 13 in Delaware, I saw a crack spread from the outside right side of the windshield on the passenger side of the card and spread for about 15 inches sort of in the shape of an "S". neither myself nor the passenger sitting in the front seat heard anything hit the car nor did we see anything. I took the car to the Subaru dealership this morning and I was told that something very tiny hit the windshield. How could something that tiny cause that kind of damage? I am still unable to see the impact. The Subaru windshields must be paper thin. I was informed by the service clerk that there was nothing that Subaru could do to help. I am extremely disappointed in their response.
I have bought my care on 04/08/2019 and since then the windshield is broken two times on the highway. The first time just two weeks after purchasing when commuting from work to home on highway 99 I felt a small rock hit the windshield which crack started to grow after 10-15 minutes and grew to the size of four times greater than dollar bill when was replaced.the second time I didn't even felt anything but when I got home after a long drive I realized a crack which grew fast. I feel like the quality of windshield is so low that even with a small rock it starts cracking. At least it should stay like a chip in the beginning.
Driving on an overpass at 45 mph, heard a pop and saw the windshield crack it front of me. It started at the bottom running upward the to the right. This happened before on 03/06/2019 at 3,300 miles and now again 09/09/2019 at 5,174 miles. Have researched and discovered many examples of the issues including past class action lawsuit.
Windshield crack on the passenger side starting from the bottom at the wiper heater upward and at an angle toward the mirror area. Parked the vehicle in the garage, no crack visible and the next morning the crack was visible upon backing out of the garage.
The vehicle is less than one month old and it was found one morning with an 8 inch crack in the windshield. There was no impact made on the windshield. The crack is coming from the bottom left corner and goes towards the center.
- Mechanicsburg, PA, USA
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My car is 2 weeks old. I used the defroster on Saturday night and on Sunday morning there was a crack on my windshield from the bottom center. Up and to the passenger's side. I do not hear a stone hit my windshield while driving. Subaru said it was a stone and is charging me over $700 to replace it. I have been driving for many years and have never gotten a crack like this. I believe it is a faulty windshield that cracked with the change in temperature.
A D V E R T I S E M E N T S
- Chincoteague, VA, USA