9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
224 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Subaru Legacy electrical problems

electrical problem

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2019 Subaru Legacy Owner Comments

problem #15

Oct 212023

Legacy

  • miles

A D V E R T I S E M E N T S

Battery's keep dying we've went through 3 in the last 6 months, we've been told it's a faulty dcm module, I put the latest date this happened in the date below

- Spruce Pine, NC, USA

problem #14

Sep 202023

Legacy

  • miles
Touch screen driver information system has random display and audible warnings. Audio and navigation display cannot be controlled and does random radio channels and map displays. The screen developed bubbles under the front panel that appears to activate the touch sensor for the display. This condition is very distracting to the driver and might cause unsafe vehicle operation. The display changing and beeping during driving causes an unsafe situation. It also impacts the ability to use and see the rear view camera as the display is distorted due to the delamination/bubbles. This problem was identified by many Subaru Legacy and Outback owners in 2018 which led to a recall and warranty extension for repairs. The radio/nav display is manufactured by Harmon. It was widely reported in 2019 and the problem persists. Subaru contends that the display bubbles are caused by liquid contamination of the display, but this has not occurred in our vehicle, and dealers will not accept responsibility for the defective displays.

- Hackettstown, NJ, USA

problem #13

Aug 312023

Legacy

  • miles
Car wont start after having a new battery (only 2 months old) put volt meter on battery and reads 5.76 volts. Put 2 amp charger on it for an hour and car starts and voltage meter shows $12.26 volts after i shut it off. This is clearly an electrical problem that Subaru is trying to put off as a battery issue. This car only has 22 thousand miles on it and it is unreliable.The dealer says there is nothing wrong but anybody that knows anything about cars will disagree.

- Lyndhurst, OH, USA

problem #12

Feb 152023

Legacy

  • miles

A D V E R T I S E M E N T S

2019 Subaru Legacy battery drain. The car would not start, it was jumped in February 2023. In March, the car would not start and it was jumped and taken to the Subaru Serramonte dealer, a claim was filed for the extended warranty and the battery was replaced at no charge. In April 2023, the car would not start, it was jumped and taken to the dealer, the battery was replaced at no charge. In June 2023, the car would not start, it was jumped and taken to dealer where it is now not jumpable and the dealer says the electrical system is draining the battery through the On Star system. There is a 2-month back order on the part, at which time the car is not usable. The dealer claims they cannot disconnect the On Star system due to safety issue.

- San Francisco, CA, USA

problem #11

May 062023

Legacy

  • miles
Frequent battery charge draining requiring external charging/jump starts

- Ledgewood, NJ, USA

problem #10

Nov 062022

Legacy

  • miles
I have owned my car since January 2019. I replaced the battery in November 2022 because the car wouldn't start after being left home for a week with no one driving it. In January 2023, I had to replace my battery because the car wouldn't start after not driving it for a weekend. I was told the battery was faulty. Now, on March 1, 2023, my car won't start again since no one drove it yesterday. The fob won't even open the doors. I have heard that there is a lawsuit open over my car make, model, and year because of a battery drain problem.

- La Plata, MD, USA

problem #9

Aug 282022

Legacy

  • miles

A D V E R T I S E M E N T S

If the car is not driven for multiple days, the battery completely dies. Recharging the battery resolves temporarily. Replacing the battery does not resolve the battery draining quickly. Dealer mechanic confirmed there is no unexpected drain on battery. There are no warning lights or messages.

- Yorktown Heights, NY, USA

problem #8

Jul 062022

Legacy

  • miles
Touch screen driver information system has random display and audible warnings. Audio and navigation display cannot be controlled and does random radio channels and map displays. The screen developed bubbles under the front panel that appears to activate the touch sensor for the display. This condition is very distracting to the driver and might cause unsafe vehicle operation. The constant display changing and beeping may also stimulate seizure symptoms for affected people also causing unsafe operation. This problem was identified by many Subaru Legacy and Outback owners in 2018 which led to a recall and warranty extension for repairs. The radio/nav display is manufactured by Harmon. It was widely reported in 2019 and the problem persists. Subaru contends that the display bubbles are caused by liquid contamination of the display, but this has not occurred in our vehicle, and dealers will not accept responsibility for the defective displays.

- Fremont, CA, USA

problem #7

Jun 152022

Legacy

  • miles
Battery keeps draining and dying. Replaced battery in October 2021, December 2021 and February 2022. Battery dead again June 2022.

- Wilkesboro, NC, USA

problem #6

Oct 302019

Legacy

  • miles
Battery dies if car not used for a period of time. No telling when this will happen. Problem worse when ambient temperature cold but has happened in summer as well. Sometimes when not driven for a week but other times just a couple days. Has not stranded me yet, but not hard to imagine leaving at an airport and coming back to a dead car in a dark parking structure. Not even enough power to open the doors with fob. Taking it to dealer in a couple weeks for recall(fuel pump) and this problem. They may replace battery but as in other Subarus I figure the problem will persist.

- Cable, WI, USA

problem #5

Dec 072021

Legacy

  • miles

A D V E R T I S E M E N T S

IN OUR 3 YEAR OLD SUBARU LEGACY THE BATTERY IS DYING IF WE DO NOT START THE CAR EVERY TWO DAYS. ON THE THIRD DAY THE BATTERY IS DEAD AND NEEDS TO BE JUMPED. i TOOK IT TO THE DEALERSHIP, WHILE IT WAS STILL UNDER WARRANTY, AND WAS TOLD THAT THE BATTERY WAS FINE AND THERE WAS NO ISSUES FOUND.. i HAVE SINCE LEARNED THAT THERE IS A CLASS ACTION LAW SUIT ONGOING FOR OTHER SUBARU MODELS WHERE THERE IS A BATTERY DRAINAGE PROBLEM.

- New York, NY, USA

problem #4

Apr 022021

Legacy

  • miles
Purchased used vehicle in October 2020 with 1800 mileage. In April 2021 at 4000+ miles the vehicle (garage-kept) would not start. Attempted to recharge the battery 3 times over several days but it would not maintain the charge. Needed to call Roadside Assistance and have vehicle towed to the dealership (25 minutes away from my home). Dealership service department drained/dead battery and replaced with new battery.

- Moscow, PA, USA

problem #3

Oct 142019

Legacy

  • 900 miles
I purchased a brand new 2019 Subaru Legacy 3.6R limited and 3 months later with approximately 900 total miles the battery died twice while parked.

- Whippany, NJ, USA

problem #2

Apr 262019

Legacy

  • 60 miles
The contact owns a 2019 Subaru Legacy. When the vehicle was started, the "check motor engine" and two other unknown indicators illuminated. The vehicle was taken to kearny mesa Subaru (858-278-7100, located at 4797 convoy St, san diego, ca 92111) where the computer system was reprogrammed; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact not to worry about the failure. The failure was not remedied. The failure mileage was approximately 60.

- San Diego, CA, USA

problem #1

Mar 012019

Legacy

  • 2,400 miles
The contact owns a 2019 Subaru Legacy. While driving 30 mph, the steering wheel turned on its own to the left. The contact managed to regain control of the steering wheel with no issue. On another occasion, while driving 45 mph and making a left turn, the steering wheel made a sharp left turn and became difficult to turn. There were no warning indicators illuminated on both occasions. The vehicle was taken to putnam Subaru (located at 85 California dr, burlingame, ca 94010, (888) 697-0962), but the failure could not be duplicated. The failure continued and multiple unknown warning indicators illuminated. The manufacturer was notified. The failure mileage was 2,400.

- San Mateo, CA, USA

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