This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear door (trunk) does not stop closing or does not opening nor by button on the front panel, nor by remote. Battery is getting discharged after I stop and close it. I have to keep the jump starter battery in the car and use it every week, sometimes - every day. Battery itself was tested good several times (I've started with it). All surfaces around end switches are clean, there a re no alarm indication about open door. At dealership they charged me $80 but did not find/help at all.
2017 Subaru Outback. Now on battery #6, third one replaced since February 2020. Battery each time was completely dead, requiring roadside service. Dealer replaces, says they do a system analysis. Roadside towing company each time tells me they see lots of issues with 2016 - 2020 Outbacks. Contact with Subaru I am told there are no recalls. I was even told I needed to drive the car every few days. That is ridiculous. I have never had any issues like this with other cars in my 56 years of driving. Car was stationary, fortunately at our house so I was not stranded with a dead battery. Doing an internet search for complaints about this I noted there were many complaints expressed. Battery that came with the car Dec 14, 2017 - new battery...date not recorded...new battery Feb 3, 2020 - battery replaced April 6,2020 - battery replaced Oct 26, 2020 - battery replaced file attached with service report for batteries replaced in 2020 from Subaru dealer
Within the past 3 weeks, we have encountered an intermittent and recurring problem of being unable to remove the keys from the ignition when the car is turned off after driving, and in "park". car is stationary when this occurs.
In November 2019 I had to replace my battery which was replaced for free by Subaru in chandler, AZ and was guaranteed for 30 months, in September 2020, I had to replace my battery again which was installed by Subaru in chandler, AZ for free and guaranteed for 30 months. I did a search on faulty batteries on Subaru and found the belows information.. so I decided to file a report. " Subaru is hit with a new lawsuit alleging the 2016-2020 Subaru Outback and 2019-2020 ascent have defective electrical systems causing premature battery failure. What should owners do if you are experiencing the same issues?"
Battery goes dead overnight. In 2019 I experienced a dead battery on my Outback. It happened in early 2020. I replaced the battery around may of this year. I took it to local dealer and left for 2 days. Dealer updated eco and said that should fix it, fail inagain in July 2020 and again today 9-15-2020
- Garden City, ID, USA
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Multiple battery failures- battery dies repeatedly. Have replaced 4 times already. Last dead battery is today with it having died last week as well. This will be 3rd battery in less than a year.sometimes headlight will dimly flash or there will be a thumping noise that comes from the back, possibly the tailgate. Other times it is dead next day when going to start it after having been driven the previous day. Keys are not kept in car.
The battery is discharging resulting in a dead battery. No doors or hatch are left open and everything is turned off when the car is parked. The car can be jumped and the battery recharged, only to have it discharge again after a few days time. This is the third time it has happened over the past 2 months.
The battery on my 2017 Subaru Outback keeps draining and going dead. This is the fourth battery gone dead in four years. Last one only lasted little over three months. We replaced with brand new factory battery at end of May. Today in September 7th. Battery completely dead as I try to start the vehicle. Last time I took the vehicle to a Subaru dealer. They said everything electrical was ok on the car. Technician said the back dome light was on. This time I checked the dome light and it was on off position. I believe there is some kind of elctrical issue with this vehicle that is causing the batteries to die.
Recurrent battery dead problem; then finally not charging at all ; despite of battery being full dealer always doing things to the system with updates ; and never able to fix the problem
This 2017 Outback suddenly lost all electrical power. Even jump starting the vehicle was difficult. Thee service that came to jump the car said they have seen a lot of Subaru's needing to be jumped and this was from a Subaru's roadside service provider. Putting the battery on a charger would not help. I brought the car to the Subaru dealership where we purchased the car. They said the battery was bad and needed to be replaced. They did not check the charging system saying it was definitely the battery. At a cost of $165.78 the battery was replaced. This seemed very odd to me that the battery would already be bad after three years. I did some internet checking and found out there are many people experiencing the same issue. Nothing was left on in the car but it was not being driven everyday as it once had. Seeing how many people are having this issue I was wondering why there has not been a recall for this model and year?
The battery died with less than 30K miles on it. After jump starting and driving the car to recharge the battery, it wouldn't hold a charge. After jumping, the car had multiple features that would not work -- windows would not open, hatch would not open. I had a new battery installed on 4/17/20 (mileage 29,554) and they reset the windows & hatch to function properly. In June, the battery was dead again, and I had to get it serviced again to have the windows & hatch reset (mileage 29,971). Finally, on 8/30, the battery was completely dead, despite showing no indication of low charge or reliability for some time. I could hear a clicking in the hatch that makes me think there is some trigger there draining the battery.
Bought 2017 Subaru Outback in late 2019. In March 2020, after letting the Outback sit in the driveway for three days without driving it, the battery was dead. Jumped it and brought it to the dealership. Dealer replaced battery. In August 2020, Outback sat undriven for four days and the battery is dead. Jumped it, drove it around to recharge the battery, and after leaving the car off for a few hours it will not start again.
Vehicle would not start 8/25/2020. Battery drained and needed to be re-charged. No interior or exterior lights were on. The battery had been replaced two years earlier on 7/19/2018 by Subaru of whitefish, mt. Dealer tested battery on GR8 tester and tested bad. In both cases, vehicle was stationary in the driveway or garage.
My car battery continues to drain. I was given a new battery despite the car being less than three years old. Three months after the new battery was installed by the dealership, the battery drains overnight to the point the car barely turns over or doesn't start at all. Even after extended periods of driving, the battery barely turns over despite sitting overnight for 12 hours in the driveway in August.
The battery has been replaced twice. The first battery was replaced after only having the car for less than a month and less than 6,000 miles. I'm having to replace the battery again after only 8,000 miles. The vehicle was parked in my driveway and had only been sitting for a day. I've taken the vehicle to two mechanics. The first mechanic determined that the electrical wiring in the doors was faulty. That wiring was replaced. The second mechanic checked the alternator, but said that the system was fine (was not able to recreate the problem or determine any problem).
2017 Subaru Outback, consumer writes in regards to safety system malfunction. The consumer requested an investigation an accident believed to be caused by an increasingly higher voltage electrical national power grid and vehicles being produced with a higher degree of computerized control systems without the proper shielding.
The car battery dies very quickly. We bought the vehicle last year, and it only took less than an year before the car started dying for no reason. We replaced the battery, but the car would still drain the battery overnight. We took to our mechanic and he cannot find what is drawing the energy. Now, if we leave the doors open for more than 10 minutes the car will die. It is completely unreliable at this point, and I have had to purchase a travel "jumper" kit in order to not get stranded.
The car dies very quickly. We bought the vehicle brand new, and it only took about a year before the car started dying for no reason. We replaced the battery, but the car would still drain the battery overnight. We took to our mechanic and he cannot find what is drawing the energy. Now, if we leave the doors open for more than 10 minutes the car will die. It is completely unreliable at this point, and I have had to purchase a travel "jumper" kit in order to not get stranded. It seems very random how it will die. It can just be sitting in the garage overnight (from 5 pm to 8 am), with nothing running, no doors open, no lights on, but will be fully drained.
A D V E R T I S E M E N T S
- Greensboro, NC, USA