This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We bought our 2020 Subaru Outback on 12/16/19. Did a road trip for 800 miles in Jan-2020 with no problems. The car currently only has 2,100 miles on it. On May 1st we went to start the car after it sat for a week or so and the battery was completely dead to where we had to use our emergency manual key to open the door. We had to jump it for quite awhile before it got enough of a charge to start. We took it on an hour drive to try and get the battery recharged. Monday May 4th we tried to start the car and it was dead again, jumped it and took it to the Subaru dealer. The dealer checked the electrical system and recharged the battery. I picked it up on Tuesday the 5th and they said they couldn't find anything wrong. Wednesday morning the car battery was dead again. Friday we had to jump it to drive it to the dealer. When we got home the dealer called to say that our car that we just left wouldn't start and they had to jump it. They are going to check it out on Monday and let us know what they find out.
I had my car for a week and it completely died. Brand new car and the battery drained. Called the dealership and they told me if I don't drive it for 7 days it is not uncommon for this to occur. The car has less than 70 miles on it and completely died. The car was stationary in a parking garage.
Front windshield cracked halfway across the glass after a pebble kicked up while driving on the highway. The crack spidered out on its own across the entire front windshield within five hours. Camera on windshield now has to be recalibrated otherwise will not function properly.
The car has a faulty electronic system that controls the stability and the adaptive cruise control. Transmission also needs replacement. Problems happen at high speed on freeways. Documented the problem with various youtube footage as follows: Https://www.youtube.com/watch"V=oxojdp_T9li https://www.youtube.com/watch?V=77wurjdtvzk https://www.youtube.com/watch?V=lgql63ldqvi&T=10S https://www.youtube.com/watch"V=0acrlyxyhqi&T=11S
1. the backup and front camera are downgraded from previous models of Outback.Subaru of America denies this. The night visibility is dangerous. The dealership agrees. I have purchased four Outbacks in six years and I know what I am talking about. It is totally dangerous at night. Subaru will not tell me if they plan to change the cameras or upgrade the software. Also, the equalizer will not hold its setting every time you get in the car. I am sure this is a software setting as well. To change the setting, you either have to pull off the road or do it while driving which creates a dangerous maneuver.
The contact owns a 2020 Subaru Outback. While the vehicle was at an intersection, the contact depressed the accelerator pedal; however, the electronic emergency brake engaged without warning. As a result, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was taken to Subaru of bend (2060 ne hwy 20, bend, or 97701, (541) 389-3031) where it was currently being diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact's insurance company began an investigation. The failure mileage was approximately 520.
A D V E R T I S E M E N T S
- Spokane, WA, USA