This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All leather areas are sticky and difficult to use in the cabin. The dash, all covers, shift nob, center console, and steering wheel. This makes it very difficult to operate the vehicle where everywhere you touch is sticky. It also has an odor and mold/mildew smell. Toyota refuses to repair.
Under normal driving conditions, this one owner cars driver's seat is falling apart. It broke where the controls are, and the leather finish of the seat coverings [back and bottom] prematurely wore off. While under warranty, the mfg replaced the leather seat portions twice, both times with new leather whose finish also wore off. Out of warranty its just "too bad for the owner." This has been going on since the car was bought new.
Driver's side seat has excessive wear showing discoloration and ridge / lump on left side of seat. Seats are heated / air conditioned and are ivory colored however the wear and lump in seat are showing a darker color almost dark gray. Don't know if the lump / ridge in seat is part of the heating element or just irregular wear.
I have a new 2014 Avalon with heated leather seats. I demand that a recall be issued by the Toyota company. I have less than 700 miles on my car, and Toyota doesn't want this to be a mandatory recall?
- Louisiana, LA, USA
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- Pembroke Pines, FL, USA