This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was pulling into a parking spot when my car suddenly accelerated to a very high speed. I traveled over a curb, on some pavement, through some bushes, knocked down a light pole and miraculously came to a stop. My foot was pumping the brakes to no avail. My entire car was damaged but miraculously no one was hurt. Car was towed to a mechanic who confirmed that the car accelerated with him as well. Front, back, underside, roof, tires and frames were all badly damaged.
Dash board is melting which causes it to get shiny which causes it to reflect onto the windshield. This reflection makes it very difficult to see other vehicles, road lines, and traffic direction sighns.
The passenger side mirror failed. The mirror exploded into the passenger window with a loud sound while driving at 35 mph. No rock found impacting mirror, no bird found at impact point, no dead animal found at impact point. If passenger window had not been up then mirror remains would have entered the car cabin. The mirror has been replaced and is not available for inspection. The problem has not been reproduced or confirmed by a dealer or independent service center to my knowledge. The component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of a problem prior to the failure. The problem occurred on March 22nd, 2022 at 10:30 AM eastern time zone approximately.
The Toyota Avalon has a reoccurring issue with the sunshade in the rear view window breaking and staying in the up position. There does not appear to be a function to keep the sunshade in the down/stored state. This creates a potentially hazardous visibility issue when trying to back up the car and/or at night when driving.
All leather areas are sticky and difficult to use in the cabin. The dash, all covers, shift nob, center console, and steering wheel. This makes it very difficult to operate the vehicle where everywhere you touch is sticky. It also has an odor and mold/mildew smell. Toyota refuses to repair.
- Pembroke Pines, FL, USA
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Rear headliner to vehicle is becoming detached from interior roof. This is appearing at rear windshield area which is compromising inhibiting the view, safety issue. Vehicle has 42,400 miles but over a year out of warranty. This appeared in December 2019. Should not of happened to a vehicle of this age/miles. Toyota has said this will be a one time fix.should an accident occur if this happens again because of inability to see out of rear window, an attorney will be contacted for a lawsuit against Toyota as I've read of other car with exact same defect
Pre-collision system (pcs). My vehicle is having the issues identified in NHTSA campaign number: 15V728000. The dealership looked but didn't do anything more than attempt to recreate. They did say, the problem is most likely the pcs misreading objects on the road, which is what your recall notice states. Can you please include my vehicle in this recall. It is dangerous for this warning system to activate, falsely notifying of emergency when there is none. I purchase this vehicle on 5/3/2019 as a Toyota certified used car. Within days of purchasing I began having this pcs warning light and beeping going off and the break light coming on. The breaking system has not automatically been engaged but I am very uncomfortable when I drive. At best, it is a huge distraction to the driver
While driving on the street, the glass on the sun roof suddenly shattered with a loud explosion with large shards of glass, the shade was closed. Thank god, this happened today. Will take it in tomorrow
The door panal rattles with no bass on at all. It's not the speakers, it's not insulated well and through make a rattling sound when music or talking is played. The bluetooth also works inconsistently. The person can not hear the driver but the driver can hear the caller well.
Sudden acceleration on 6-7 occasions. At traffic light coasting foward with very light brake pressure car accelerates, rpms run high, have to apply "heavy pressure" on brake pedal to stop. Also pulling into a parking space, coasting, light pressure on brake car accelerates foward. Anytime I stop for light I now place car in neutral and apply heavy brake pressure. I have had this car back to dealer several times on two occasions they have opened a case number with Toyota checked the car and have told me everything is ok. This started and milage approx 9700. Toyota will be opening another case file 10/16/18
Under normal driving conditions, this one owner cars driver's seat is falling apart. It broke where the controls are, and the leather finish of the seat coverings [back and bottom] prematurely wore off. While under warranty, the mfg replaced the leather seat portions twice, both times with new leather whose finish also wore off. Out of warranty its just "too bad for the owner." This has been going on since the car was bought new.
Dash chrome trim. On every sunny day the bright work on the dash reflect the sunlight in to your eyes.this temporarily blinds you. I have complained to dealer. I was told there is no problem. I have seen other complaints on the internet. So I am not the only one. I have read on the 2016 models they have removed or dulled T hetrim.
Forward collision avoidance system. Recall 15V728000. Recall was done. Now there seems to be no automatic braking. I have run up on other cars and there is no brakes applied or warning chime.
This complaint concerns NHTSA recall number 15V72800 regarding the pre-collision system. The recall is dated 11/3/2015. I received notification from Toyota on 12/8/15 and disabled the pcs feature as instructed on that day. Numerous contacts to Toyota since then and still no action on a final fix.this is an important safety feature that I paid for - and I feel it is time for resolution. Your help please.
Toyota Avalon pre collision system (pcs) was deactivated due to safety recall on November 3, 2015. Nearly four and half months have gone by and Toyota does not have a remedy to fix the problem. The 2016 models which are essentially identical have not been affected which leads me to believe a remedy has been identified. How much longer must consumers wait before the vehicles will be repaired.
Toyota Avalon pre collision system (pcs) was deactivated due to safety recall on November 3, 2015. Nearly four and half months have gone by and Toyota does not have a remedy to fix the problem. The 2016 models which are essentially identical have not been affected which leads me to believe a remedy has been identified. How much longer must consumers wait before the vehicles will be repaired.
While driving a 40 mile distance on a two lane road the console became extremely hot to the point that the water in my container became very warm. The entire area was hot to touch. Cause is unknown. I mentioned it to the dealer and was told that if it was not happening at the time, they could not do anything. It has happened only once to this extent. A second occurrence was only slightly warm.
The 2014 Toyota Avalon has a back up camera with a complex set of geometric colored boxes in the image on the screen that appears when the car is put in reverse gear. The owner's manual does not have an entry for the back up camera. So, what do these various colored in the back up camera screen mean" is information for this safety device required to in a reference book provided to the owner by the manufacturer"
I received a letter informing me of a problem with the pcs system(recall 15V728) and told to immediately turn it off, to schedule an appointment and the dealer would disable the system until a fix was provided. The dealership responded that they were doing nothing until a fix was available. What should I do or what should be done?
The pre-collision system activated without anything in front of the Avalon while driving up an airport ramp. My daughter was travelling about 25 mph and the car initiated a hard braking with the driver seat belt tightening. The car did not stop completely which was fortunate as there was a car behind me. It happened on 10/1/15. In reviewing potential recalls today based on my VIN, I noted a recall for the pre-collision system. I am scheduled 12/3/15 to have the system shut down at the local Toyota dealership as an interim remedy. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
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- Winston Salem , NC, USA