This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Toyota Prius. The contact stated that the trim around the trunk latch melted and was stuck to the vehicle, which made it impossible to open the trunk. The vehicle was taken to jay wolfe Toyota of West county (located at 14700 manchester rd, ballwin, mo 63011) where the technician broke the latch in an attempt to open the trunk. The technician glued the latch back and stated there was no recall. The failure recurred. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 8,000.
The contact owns a 2007 Toyota Prius. The contact stated that the rubber on the trunk melted and left a black tar substance on his hand whenever the trunk was opened. The failure occurred daily. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 60,000.
Over time the black rubber on our hatch has melted. It has gotten harder and harder to open the trunk. Finally we popped the plastic part off due to the pressure needed to open the trunk. It no longer opens. My husband had a flat tire on 6/13/2014. He could not get in to the trunk and had to drive the car to a tire place to buy new tires. The fact that he couldn't get in to the trunk was inconvenient and expensive. My greatest concern is that this is a safety issue. You can't get in or out of the trunk in case of emergency. That is pretty scary, especially since we are traveling with 2 small children.
I am reporting a defective 2007 Toyota Prius trunk hatch release. The material appears to have been defective. It appears to be a general issue due to poor quality control and faulty design by Toyota. The repair cost for this crucial function is obscenely high (around $500).
The trunk hinge has melted, it looks like the plastic on the hinge has come apart thus not allowing the trunk to close. I've taken it to the dealer twice now with the same problem.
A D V E R T I S E M E N T S
- Ballwin, MO, USA