really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
62,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Prius seat belts / air bags problems

seat belts / air bags problem

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2011 Toyota Prius Owner Comments

problem #4

May 302016


  • 75,000 miles


The car was traveling at about 40mph when we T boned another car that entered our lane illegally. My wife applied the brakes and we skidded for about 10 yards before hitting the other car. Neither the seat belt restraining system nor the air bag system operated.

- Sarasota, FL, USA

problem #3

Mar 102015


  • 110,000 miles
Lights keep going out. I've replaced 5 times in the last year. Still keep going out every 2 to 3 months.

- Torrance, CA, USA

problem #2

Dec 142013


  • 55,000 miles
As the passenger in the car that I owned we were driving and hit the back end of a large pickup truck at approx 26-28 mph. I am 5'10" and as always was not sitting close to the dash. Once I realized what happened my face was bleeding very heavily. What had happened was my face had slammed into the dash (is not close to individuals in Prius'. my nose had a significant rip in two locations and was transported by ambulance for plastic surgery. Within 24 hrs my entire face was swollen with a majority of dark bruising from my eyes to my jaws. And multiple stitches in my nose. My seatbelt failed to restrain me back. The airbags didn't deploy. According to the auto shop the airbags didn't deploy bc it had missed the sensor by an inch. The damage to the vehicle was the front center of the vehicle and the entire passenger front end. The hood rolled up and even partially came thru the windshield. The car was totaled from the impact.they stated to them there is no reason the seat belt didn't restrain. However after contacting Toyota they did an inspection roughly the middle of January and I received a copy of the data report that showed my mph and proof I was restrained and more information that an average person wouldn't understand. The end of March 2013 I received a response stated the seatbelt worked within the legal guidelines. My thoughts were no way, what would be the purpose to wear the seatbelt if you can still be seriously injured and then thanking god that my daughter wasn't in the front seat and never had been in the car. With that being said I will never buy a Toyota again, the amount I saved in gas driving a Prius is not worth the loss my daughter would go thru if I were not alive because of a Prius (Toyota).

- Lohman, MO, USA

problem #1

Mar 202012

Prius 4-cyl

  • 8,000 miles
The contact owned a 2011 Toyota Prius. The contact was driving 8 mph when another vehicle crashed into the contact's vehicle on the passenger side door. The driver's side safety belt failed to retain the driver, causing injuries to the back and neck. The police were notified and a report was on file. The vehicle was destroyed. The vehicle was taken to a local repair shop. The manufacturer was notified. The failure and current mileages were 8,000. Updated 04/19/12 the consumer also stated the air bag failed to deploy. Toyota sent the consumer a notice explaining the air bag did not deploy, because there was no direct frontal impact, only impact to the right front side of the vehicle/door area, the more yielding portions of the vehicle. There was insufficient abrupt forward deceleration of the vehicle to deploy the air bag. The letter also stated the seat belt operated as designed within the manufacturer's specification. Updated evoq 05/24/12 updated evoq 06/18/12

- Las Vegas, NV, USA

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