This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power back door on 2007 Toyota Sienna limited will open with remote but it will not close with either the remote or the front dash control. I cannot use my legs so it is very difficult for me to close the power back door.
The back hatch of my 2004 Toyota Sienna xle minivan came down on me without any beep or notice when I was removing groceries out of the back. I went and got my husband who insisted that it would not close on me, that the safety feature would stop it from crushing me. I had him go out and try to open the hatch with the inside button and remove the groceries. I pressed the button, when the hatch opened, he got under the hatch and when it reached the top, it suddenly started to return back down. This time the warning beep did go off. When the hatch reached my husband, it did not stop and go back up. He had to physically hold it up as he got out of the way. Since that day, the hatch will not longer stay in the up position even if you turn off the automatic feature. Sometimes the hatch will not even reach the half way point before closing back down, when in the automatic feature is turned on.
- Jacksonville, FL, USA
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- Irving, TN, USA