This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My fiancee and I purchased this Beetle in November of 2010 and have had nothing but problems with it. It has been in the shop a number of time (5-7) and we have spent hundreds in trying to fix it. Yet no luck. It is a danger to my fiancee and new born baby. On day it will run fine but then after driving for ten minutes the epc light come on and the brakes barely work if at all, and it wont speed up even if she has her foot to the floor. So now we have a $6000 dollar car that not even the VW dealership can fix. It sits on our road. I have seen so many complaints about people having the same problem and I believe its only a matter of time before some one gets seriously injured or even worse. Please do something about this monstrosity that VW refuses to admit.
I was driving my 2002 new Beetle to work. The brakes froze up, I could not stop ran a stop sign I put car in park still could not stop. Happened twice more B/4 I got to work. I looked up recall for Volkswagen 2002. There was one "service brakes, hydraulic: Antilock recall. I called volks and was asked if I was the original owner? I told them no. Although I was able to speak with someone about my problem I got no results. I was told there was no recalls for VIN number I gave her. I came back to work and found that there was, said every vehicle has it's own id number which I understood but I know what happened and I could have lost my life.
08/05 purchased vehicle from Lexus of glendale 09/05 experience numerous problems with brakes. Peddle would not spring back into place causing car to be stuck in the road. I had to physically pick up the peddle so the car would move again. Took back to the dealer, they said they cannot duplicate problem and left it unresolved. 10/05 brake problem occurred many more times. Twice when I tap the brake to slow down it would have a loud suction vacuum sound and go straight to the floor and get stuck leaving the vehicle behind me with no warning to stop. Took to dealer...they said they knew what the problem was, but are not authorized to fix unless they can duplicate. We asked they how much it would cost if we wanted to pay out of pocket. They said they cannot give us a price because it's under warranty..."!" problem unresolved!!! 10/05 problem occurred again, but this time on the freeway. Dealer said bring it back and we'll look at it yet again! we asked for our money back and they said they would buy it back at a fraction of what we paid. Left unresolved...looking for alternative way to get our money back.
- Azusa, CA, USA
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- Bradford , OH, USA