This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased my car from ourisman Volkswagen of laurel 3371 fort meade road, laurel on May 27, 2012 I began having trouble with driver's side the automatic window opening mechanism took my car back to the dealer for repairs on several times. The window has issues going up and staying up. I just made my first payment on this vehicle and its been in the show off and on for a month. I've barely gotten to drive the car. I called to pick up the car today to find out that the car still isn't fixed and they had someone from corporate come down to try to fix it and they don't know how to fix it at this time. I was told that it could take up to three weeks to find out if what the problem is or to find out if they can't fix it. Its obvious that they can't fix it because they tried 3 times and my window still isn't fixed. But now I have to go pick up my car and its not fixed. Its brand new barely a month old and I paid for goods that are correct.
- Severn, MD, USA
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- Severn, MD, USA