When I try to accelerate the car rattles and will not go. I was told my 2014 Volkswagen Beetle's engine was burning oil internally so they told me I needed an oil splicer/seperator I did that and it did not help. I dont undrestand but I have taken my car in to be serviced twice a year since I purchased II in 2015. I am told I need a new engine.

- Midfield, AL, USA

Yes on my 2014 Beetle R one morning I was heading out to leave from work when, I heard a noise from the engine, and I thought it was the air condition, but it was the engine it started then after that and then I turned it off, so I called the dealership to tell them what happened and I had it toiled to Volkswagen, dealership and someone from the service and repairs called me back and told me that it was the timing chain came off had like 35,000 miles or 40,000 miles the car so my service guys talked to there manager about helping me sense I had everything serviced and done there no other place but the dealership I but it from I guess the manager, had talked and said that Volkswagen, corporation, would only pay 70% so I had to pay $4100 and not pay the 100% percent of it but I heard there was a recall for the engine with low miles I don't know why that they cant pay the 100% of the coast sense they said it was a law suit going on, now the manager said if it was higher mileage then they would pay more.. to me that doesn't make any sense to me sincerely [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lansing, MI, USA

Tsi shooting oil through muffler. Only 93,000 miles on the car. Hard shifting, loss of power. Vehicle in motion.

- Dilliner, PA, USA

I bought a VW diesel due to the performance and lack of impact on the environment, only to discover that I was sold a vehicle that harms the air. I'm a retired firefighter with 31 years of service with the city of stockton and I'll be turning 65 this year but now I find out that my " last " car isn't what I thought that I was buying and now I don't know if the issue with be resolved, I'm not sure if I should be driving my vehicle without knowing if it's fixable and what to do if I decide to try and trade it in for a different vehicle. I had some trips planned but I cancelled them, due to the distance, which may affect not only the air but the value of the car.

- Manteca, CA, USA

The contact owned a 2014 Volkswagen Beetle. While driving approximately 30 mph, the contact's vehicle rear ended the preceding vehicle. A police report was filed. After approximately 25 minutes, the vehicle became engulfed in flames and burned to the ground. The vehicle was destroyed and towed. The ambulance had to Transport the contact and a passenger to the hospital due to bruises from the air bag deployment. The manufacturer was notified of the failure. The approximate failure mileage was 22,000. Updated 05/25/16 updated 6/6/18

- Simi Valley, CA, USA