The ignition locks and presents a major problem. It becomes impossible to remove the key. Also the locks randomly go on and off as I am driving.

- Miami, FL, USA

2014 VW 'clock spring' failure affecting the driver-side air bag, horn, and cruise control. I would like to request the Office Of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) to open an investigation of the volkswagon of America (vwa) recall of the 2014 VW Beetle concerning the failure of the driver air bag, horn, and cruise control. The current recall involves the 'clock spring' which has been identified in VW models including: 2010-14 cc; 2010-13 eos; 2011-2014 golf; 2011-14 gti; 2012-14 jetta sportwagen; 2011-14 jetta sedan; 2010 passat and passat wagon; 2012-14 passat sedan, and 2011-14 tiguan. There is no recall for the 2014 VW Beetle, the only model not included in the VW models recall. My 2014 bettle turbo experience failure of the clock spring around 80,000 miles. There was no light on the dash indicating a failure of the air bag, horn, or cruise control. An attempt to use the cruise control and the horn were both found inoperative caused immediate concern. A check of the fuses indicated an accessory (12V accessory charging/cigarette lighter) needed replaced. The replaced fuse did not remedy the other safety issues. The vehicle was inspected by a VW dealer service department and found to have a defective clock spring and advised that replacement for the part would be $450+. due to the age/mileage the part was not covered by the warranty. I was advised that there were no recalls on this item. My concern is that the driver-side air bag is inoperative and constitutes a NHTSA safety recall. Volkswagen clock spring recall investigated by feds https://www.carcomplaints.com/news/2017/Volkswagen-clock-spring-recall-investigated.shtml I would appreciate advice from NHTSA if this model will be covered, or not, and how to proceed.

- Aurora, OR, USA

Received letter for recall, instructed to call for appointment, letter.did not state what the problem was. Checked your website, showed no recall for this vehicle. Concerned if this is a rip off, since the letter stated it was a "manufacturer's recall"? letter was from: Autonation Volkswagen, las vegas,

- Las Vegas, NV, USA

The horn does not work, I have had the fuses checked and all the fuses are good. This is a safety issue as you need your horn to alert other bad drivers on the road. I know others that have the same car have the same issue,

- Sayville, NY, USA

Rear-ended a car in stop and go traffic on freeway - fender bender-no air bags went off. Both cars drove off the freeway to the side streets to exchange information. About 10 to 15 mins later whilst the car was parked and engine turned off - there were two pop pop noises and then car burst into flames.

- Glendale, CA, USA