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If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

Seats — Front Assembly — Head Restraint

Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Actions
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
Documents (10)

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Date Announced
APR 28, 2017
Vehicles Affected
23
Volkswagen Recall #
72G5
NHTSA Campaign #
17V287000
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