This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Air bag light came on. Plus all the controls on my steering column do not work, including the horn. I called the VW dealer. They knew exactly what it was. The Clock Spring. This happened in early May. I was told the part has been on back order for 6 months. The dealer does not have any cars to give me until the part comes in. I was told 6 other cars have the same problem This to me is a major safety issue. I HAVE to drive my car, and I am not comfortable with that.
- Cinnaminson, NJ, USA
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- Cinnaminson, NJ, USA