This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Turn signal on 2001 VW Jetta operates at random or not at all. This condition began occurring following the repair of a malfunctioning brake light switch (recalls 06V183000 & 04V096000). Signals failed to turn on, or turned on with sporadic functioning. Volkswagen service indicated this was caused by a shorted hazard switch. Hazard switch was replaced for a cost of us $131.55. Dealer indicated a recall was issued for this problem (recall 04V584000) however indicated vehicle does not qualify under the recall despite having an identical issue. If find it utterly ridiculous that Volkswagen will not cover the cost of repairs given that the identical problem is recalled for other Jettas. In addition I find it morally unacceptable as Volkswagen is putting drivers at risk as intermittent or inoperative turn signals is a safety concern: Failure to provide the proper signal when turning or performing a lateral move could lead to a crash without warning.
Paaseneger side turn signal malfunction in December was repaired by dealer. All turn signals and hazard lights dead as of February 11, 2005. I saw some postings about a recall on an internet site. The dealer has no knowledge of the recall and the manufacturer has not recalled the vehicle yet. The NHTSA web site lists this problem to be recalled this month.
- Brooklyn, NY, USA
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- Madison, NJ, USA