Rear seatbelt latch button failed after little use. Will not lock together when pressed in position.

- Henderson, NV, USA

I was driving down the road at about 30 mph when my car stalled in the middle of the road and my driver side airbags had been deployed. My seatbelt restricted so hard, I could hardly breathe anymore. Nothing had hit my car and I had not gone over any potholes or bumps. VW said that it is not their responsibility to repair my airbags or the damage done to my headliner and driver seat. I no longer have a functioning seatbelt either. This is a huge safety issue for America. Not only did the airbags deploy with no accident, I no longer feel safe driving in my own vehicle. What if I get into an accident tonight without the proper protection a car is guaranteed to have" if I was killed or my kids were killed, would VW do something then"

- Everett, WA, USA

I own a 2005 Volkswagen new Jetta 2.5 which just had an incident of the airbag fault light going on. I took my vehicle to the dealership to be serviced and was informed that I needed to replace the seat belt buckle which was the reason for the light. My car is currently at 58,00 miles and my warranty was only extended to 50,000 miles, leaving me to shoulder the costs of a new seat belt buckle. The seatbelt's inner electrical circuits have burned out, but there are no other defects with the buckle. Because the circuit has burned out, the passenger airbag system is considered unstable and may not function properly during an accident. I feel that in no way should I be held accountable for what appears to be a manufacturer defect regardless of my vehicle's warranty status. After doing research on the internet, I have found that many Volkswagen owners have had this safety issue but strangely Volkswagen has not issued a recall on this defect. Although I cannot find any incidents of accident regarding this defect, I feel that a proactive approach and investigation is better than someone losing their life or loved one from this defect.

- Highland, CA, USA

I purchased a certified pre-owned 2005 Volkswagen Jetta gls tdi from randy hiley Volkswagen on August 25th 2005. I took the car into North point Volkswagen in sherwood, Arkansas to have the fuel gauge checked out on September 2nd 2005. The service tech took me to the shop to look at the car. He asked me if I knew the car was damaged, I said no. The salesman had said it had never been wrecked and if it had been wrecked they would sell the car at wholesale. The service tech at North point showed me the fuel pump/fuel gauge-sending unit had been broken. He said the only time they have seen this happen is if a car had been in a wreck. They put the car on the lift and found that the car had been repaired on the driver's side. We found bad welds, and no paint/rust protectant. Hiley paid for the fuel pump to be replaced. If you look at the VW web site for certified pre-owned you'd see that it shows under the underbody tab "no sign of damage". I called hiley VW to see what they were going to do about this. To which they said, "there is nothing we can do." (hiley, general manager). I have had hiley fix a seat belt problem and check four wheel alignment on the car. After I argued with general manager about all the problems with the car. I'm tired of arguing! which I had to drive to arlington. The air bag light in on now. I took the car into moffitt VW. They say it's a problem with the seat belt. There's a flaw in the windshield. There are no doorsill protectors on the driver's side of the car. The rear passenger seat will not lock into place. There may be more wrong with the car, I have stopped looking. I have submitted a consumer complaint form with the Texas attorney general's office and the Arkansas attorney general's office. I have also submitted a complaint form with the better business bureau. What does this mean "certified"" is it just a way to dump a not "up to snuff" car on an unsuspecting customer"

- Gurdon, AR, USA