NHTSA — Service Brakes Problems

2009 Volkswagen Jetta (Page 3 of 8)

10.0

really awful
Crashes / Fires:
12 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
79,428 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta brakes problems

brakes problem

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2009 Volkswagen Jetta Owner Comments (Page 3 of 8)

« Read the previous 20 complaints

problem #120

Jul 102019

Jetta

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Volkswagen Jetta. The contact stated that the vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The vehicle was taken to hover clay cooley Volkswagen of richardson (300 North central express way, richardson, tx 75080, 214-336-5770). The dealer stated that they would not replace the ABS control module free of charge. The manufacturer was contacted and advised the contact to send an invoice with the cost for the ABS control module and they may provide reimbursement. The vehicle was not repaired. The contact had not experienced a failure.

- Richardson, TX, USA

problem #119

Jun 102019

Jetta

  • 152,070 miles
ABS module recall for 2009 Volkswagen models affected needs to be revised, for there are lots of cars that suffer from ABS modules failing while they are driving. Some cars which are illegible are left unfixed by Volkswagen because they do not fit the specific details of the recall. The company shipped cars out with faulty ABS modules and refuse to fix it and those cars are hazardous on the road. My vehicle, for example, has ABS module working intermittently while it should be staying on. During a diagnosis the ECU senses no communication between it and the ABS module, which is a hazard knowing my ABS will not always function when I need it to stop quicker in response to the many obstacles on the road. The faulty ABS sensor messed with my steering and gauges. The gauges do not present real time calculations and the steering assist has completely shut down due to ABS being unresponsive.

- Virginia Beach, VA, USA

problem #118

May 202019

Jetta

  • 120,000 miles
Recall 45F2 was performed on 3/11/19. ABS light came on, indicating ABS had been disengaged on 5/20/19, which is the problem that should have been fixed with the recall. Returned vehicle to dealership where recall was performed. Was informed that I needed to pay for part that was defective and the reason for the recall, ABS modulator. Technical service bulletin 2046841 fully describes issue.

- Riva, MD, USA

problem #117

May 152019

Jetta

  • 45,000 miles

A D V E R T I S E M E N T S

ABS lights up on dash as I am driving along the road, causing concern that the car will brake automatically.

- Rehoboth, DE, USA

problem #116

Mar 312019

Jetta

  • 130,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that the vehicle failed to start because the battery was dead. The vehicle was jumpstarted and seven warning indicators illuminated including the check engine, ABS, esp, and power steering indicators. The vehicle started after the jumpstart and was taken to ciocca Volkswagen of allentown (1345 lehigh St, allentown, pa 18103) where it was diagnosed that a new ABS module, pump, and ignition switch were needed. The contact also received a recall notification for NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- Freemansburg, PA, USA

problem #115

Oct 012018

Jetta

  • 65,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving various speeds, the vehicle accelerated and decelerated without warning. The failure occurred intermittently. Also, the ABS warning indicator illuminated. Volkswagen of oakland (2740 broadway, oakland, ca 94612, (510) 907-4396) diagnosed that the ABS needed to be repaired. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 65,000.

- Alameda, CA, USA

problem #114

Mar 012019

Jetta

  • 76,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Volkswagen Jetta. When attempting to drive the vehicle, the brake, ABS, and traction warning indicators illuminated. A beeping sound was also heard. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module failed and needed to be replaced. The contact was informed to take the vehicle to a dealer. The vehicle was later taken to winn Volkswagen woodland hills (located at 21141 ventura blvd, woodland hills, ca 91364, (818) 884-4444) where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The vehicle was taken back to the dealer where a software update was performed; however, it did not correct the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000.

- Canoga Park, CA, USA

problem #113

Mar 012019

Jetta

  • miles
ABS VW Jetta recall. My 2009 VW is currently under a safety recall for ABS system failures. The ABS system on my car has in fact failed, yet the dealer is refusing to complete the recall because the system is in failure and they claim that the software cannot be updated to see if the system is failing. The dealer instructed me to replace the ABS system in my car (at my own cost) so they can complete the software check. The estimate for the repair was $2900. I refused as the part in question is under recall. They claim the recall does not cover my failed ABS system. I believe Volkswagen is abdicating their safety responsibilities for a known problem and failed part in their cars. In a cursory review online there are hundreds of similar complaints to be found online. I hope that the ntsb is reviewing similar complaints and will compel VW to make the mechanical repairs to the ABS systems necessary, not just check the software.

- Brooklyn, NY, USA

problem #112

Feb 112019

Jetta

  • miles
This car skids out and fish tails when applying brakes. I bought this for my teenager daughter and I don't feel it's safe because the ABS system is turned off by by a faulty module. It's already been in one accident.

- Upper Sandusky, OH, USA

problem #111

Feb 012019

Jetta

  • 152,000 miles
I was on snow and braked hard to turn into my driveway, as I was sliding a bit. I heard a pop and the skid, brake and ABS lights came on with a dinging alarm. My brakes still seemed to work. I took my car to have it checked and was told by my mechanic that the ABS module was bad according to his scanner. It was below freezing at the time, so my mechanic told me to wait for the weather to warm up, and hopefully something was just frozen. He said that it indicated a ground wire was a problem to the ABS module and maybe it was just a matter of fixing that, or the module was bad. I looked up that the 2009 Jettas had a problem and recall on the ABS modules. I took it to the dealer, who updated software, but said mine didn't qualify for replacement under the recall. I don't understand how, if my module is bad and a ground wire is involved how the recall is not valid.

- Valparaiso, IN, USA

problem #110

Jan 172019

Jetta

  • 140,150 miles

A D V E R T I S E M E N T S

I had made an appointment with Volkswagen dealership to have my car looked at because of the recall. My ABS light came on and has been on for weeks. It hasn't turned off. When I took my car in they tried to perform a software update but weren't able to because apparently the module went out before the recall. I haven't had any problems with this until just a few weeks ago so I don't understand how that is possible. Now they are saying its technically my fault and now im stuck paying 1200 on an ABS module and maintenance. My ABS light came on went I went around a corner and slammed on my breaks, ever since then it wont turn off.

- Shelton, WA, USA

problem #109

Jan 292019

Jetta

  • 72,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that the ABS warning indicator flashed. The vehicle was not diagnosed by a dealer. The vehicle was not included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The vehicle was diagnosed by an independent mechanic who stated that the ABS control module needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

- Jamison, PA, USA

problem #108

Nov 172017

Jetta

  • 120,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving 30 mph, the contact attempted to access the brake pedal and the vehicle slid before it stopped. The contact stated that the ABS module was faulty. In addition, the ABS warning indicator illuminated and constantly beeped. The contact was able to drive safely to their destination after the failure. The vehicle was taken to napelton Volkswagen of orlando (12700 E colonial dr, orlando, fl 32826, (855) 843-6461) where the mechanic stated that since the warning indicator was currently illuminated, the update could not be performed. The vehicle was not repaired. The manufacturer called the contact and stated the same thing as the dealer. The failure mileage was 120,000.

- Orlando, FL, USA

problem #107

Oct 142018

Jetta

  • 124,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that while the driver was driving, all the warning lights on the instrument panel illuminated with a beeping noise. The vehicle was taken to Carolina Volkswagen (7800 E independence blvd, charlotte, nc 28227, (704) 537-2336) where it was diagnosed that the ABS module failed and needed to be replaced. The dealer informed the contact that the vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control) but could not complete the recall due to the module had failed. The vehicle was not repaired due to the repair fees. The manufacturer was made aware of the failure and did not offer further assistance. The approximate failure mileage was 124,000.

- Matthews, NC, USA

problem #106

Aug 172018

Jetta

  • 132,300 miles
2009 VW Jetta purchased in St. Paul, mn, on April 11, 2018. Mileage was 130,225. Mileage is currently 131,600. The ABS system failed on August 17, 2018 - multiple control panel lights were activated and still remain activated. There has been a recall on the ABS control module software ' VW code 45F2. 'corrective action' portion of the recall notice: 'update the ABS control module software with improved diagnostic capability to detect insufficient pcu ground connection. ABS modules with insufficient ground connections will be replaced.' Took the car to VW of inver grove heights. They said they installed the software upgrade but since the ABS system had already failed they could do nothing more without me paying to have the ABS module and pump replaced ' approximately $2,300. VW care's eric waldowski, who said he was the assistant to the CEO at VW, said this to me: 'in this circumstance I will not stand behind our product or our engineers. We will not replace the module since the car was not brought in for the software update prior to the failure of the ABS system. We are not obligated to repair this ABS system therefore we will not.' I did not own the car when the recall was sent out in March, 2017. According to the carfax I received, the car was taken to VW of inver grove heights for "service" July 18, 2017 - while the recall was available. I believe that VW of inver grove heights should have fixed the ABS software according to the recall at that time. Eric waldowski called me today and said that the "service" that was completed on July 18, 2017 was "body work" and it was sublet to another provider. Thus, VW of inver grove heights was under no obligation to alert the owner to the recall and/or fix it at that time. My contention is that VW should honor the recall notice and replace the ABS module at their cost for two reasons - failure of ABS and was in shop.

- Woodbury, MN, USA

problem #105

Sep 112018

Jetta

  • 51,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that the vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The contact did not receive a notification. While driving, the brake pedal was depressed, but failed to respond. As a result, the contact crashed into a concrete structure. There were no injuries, but the contact was a bit shaken up. A police report was not filed. The insurance company towed the vehicle to a collision center to inspect the damages. The dealer was not contacted. The cause of the failure was not determined. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.

- Houston, TX, USA

problem #104

Aug 242018

Jetta

  • 58,000 miles
The ABS module failed. Dealer said there was no recall for my car, but I see that there was in fact a recall of 2009jettas for this exact issue. My repair was $1413.48 on 9/11/18. The vehicle was fine, inspected 8/10/18, one month later my 16 year old was driving to school and the ABS light came on, the brake light was flashing, and there was a constant beeping alarm while driving.

- Erie, PA, USA

problem #103

Sep 032018

Jetta

  • miles
ABS, brake, seat belt and washer lights came on and still on at all times

- Elkhart, IN, USA

problem #102

Mar 122018

Jetta

  • miles
The contact owns a 2009 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 16V913000(service brakes, hydraulic, electronic stability control). The dealer (murfreesboro Hyundai, located at 2203 nw broad St, murfreesboro, tn) refused to perform the repair until they repaired another portion of the ABS. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lebanon, TN, USA

problem #101

Aug 282018

Jetta

  • 102,000 miles
ABS module recall I have an incomplete recall that Volkswagen is not trying to fix. They are saying that they are not getting a connection to be able to read the recall and that I would have to buy the new ABS module so that they could do an update on the new module. When it clearly states in the recall that ABS modules with an insufficient ground connection would be replaced. Volkswagen has done nothing but say they can't get the code to show for them to perform the recall. I understand why Volkswagen has the most complaints because even if it's something they are required to fix they will try to weasel their way out of remedying the situation.

- Springfield, VA, USA

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