really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
222 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Volkswagen Jetta brakes problems

brakes problem

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2016 Volkswagen Jetta Owner Comments

problem #4

Jul 302016


  • 7 miles


The contact owns a 2016 Volkswagen Jetta. When the brake pedal was applied, it traveled to the floorboard several times without warning. In addition, there was a strong vibration coming from the braking system when the brake pedal was applied. The vehicle was taken to the dealer more than three times to inspect the brakes, but was unable to replicate and diagnose the failure to provide a solution. The dealer indicated that the brake master cylinder failed. The contact was not aware of NHTSA campaign number: 15V705000 (engine and engine cooling, service brakes, hydraulic). The manufacturer was notified of the failure and stated that they would respond back to the contact within a specific time frame. The contact was waiting on a response from the manufacturer, but was unable to determine when the vehicle would be diagnosed and repaired. The VIN was not available. The approximate failure mileage was 7.

- Fremont, CA, USA

problem #3

Jan 212016


  • miles
The contact owns a 2016 Volkswagen Jetta. The vehicle was slot to accelerate when the accelerator pedal was applied. The brakes were also slow to respond when applied, which caused the contact to apply force to the brake pedal. The dealer was unable to duplicate the failure after checking the brake system. The manufacturer was not notified. The failure mileage was not available.

- New Rochelle, NY, USA

problem #2

Mar 152016


  • 383 miles
I just purchased a 2016 VW Jetta S 1.4 gasoline turbo engine on 3/5/16. It has under 400 miles on it with light driving. The check engine light came on within a week of purchase and was taken to VW dealer service immediately. I was told issue was "defective brake vacuum and relay". there is currently an NHTSA open recall (23R1) that applies to the 1.8 and 2.0 turbo gasoline engine, but it should clearly include the 1.4 turbo gas engine. This is a major, safety critical issue to sell a car with. Brake failure could likely lead to fatalities driving in either highway or city conditions the Jetta 1.4 turbo gas engine model should be included with recall 23R1, NHTSA campaign number: 15V705000 I feel fortunate that I was not driving the car to experience brake failure, collision or death. This is completely unacceptable in a new car and has caused me to lose faith in the safety of the vehicle.

- Cambridge, MA, USA

problem #1

Oct 312015


  • 500 miles
The contact owns a 2016 Volkswagen Jetta. While driving 40 mph and attempting to engage the brakes, the brake pedal traveled to the floor and failed to stop the vehicle without warning. Also, the vehicle veered to the right and emitted an abnormal grinding noise. The vehicle was taken to an independent mechanic. The technician was unable to diagnose the failure. The vehicle was taken to the dealer who replaced the brake pads and performed an alignment. The manufacturer was made aware of the failure and verified that the vehicle was included in NHTSA campaign number: 15V705000 (engine and engine cooling, service brakes, hydraulic). The vehicle was not repaired. The failure mileage was 500.

- Anderson, IN, USA

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